About This Role
This role supports the Facilities Team by providing professional mailroom and shuttle services, including receiving, preparing, and delivering mail for Mountain America and its tenants. The Mailroom Clerk II also maintains inventory of administrative room supplies and drives the corporate shuttle.
Responsibilities
- Serve walk-in customers efficiently
- Accept, sort, and document all incoming mail and packages
- Manage and log all FedEx and UPS incoming and outgoing packages
- Receive branch bags, sort, fill, and process for courier delivery
- Deliver mail throughout the corporate buildings
- Prepare all outgoing mail and packages in time for daily pick up
- Process returned mail
- Fulfill all branch email requests for interoffice and other needed items
- Keep mailroom and dock delivery area clean and organized
- Maintain proficiency in third-party software systems for shipping, returned mail, etc.
- Maintain and clean equipment
- Fulfill orders from MAC shopper and maintain inventory for MAC shopper items (name tags, name plates, etc.)
- Assemble and prepare business kits for mailing
- Support branch and corporate teams with questions, tracking, etc.
- Drive the corporate shuttle, maintaining timely, efficient, and personable service
- Ensure that assigned vehicles are clean and fueled
- Support cafeteria services in food plating/prep and delivery as needed
- Monitor and maintain inventory of corporate admin room supplies
- Monitor corporate shred bins and replace containers as needed
- Cross-train on Mail Room Team Lead’s specific operational responsibilities
- Work assigned schedule which may alternate between early/late shifts and different locations
- Perform other duties as assigned
Requirements
- Equivalent to a high school education
- Two years of clerical or customer service experience
- Valid driver’s license with a good driving record
- Food handler’s permit valid for Salt Lake County, UT (may be acquired upon hire)
- Intermediate skills with Microsoft, including Outlook, Word, and Excel, and ability to learn additional software
- Ability to read, understand, and carry out instructions in written and oral form
- Basic clerical skills, including some filing and organizing with proven ability to be detail oriented and accurate
- Excellent inter-personal skills including the ability to collaborate with internal and external teams
- Ability to work both autonomously and collaboratively in a fast-paced environment
