About This Role
Managing the flow of mail and documents for the Utah National Guard is the core of this Mailroom Clerk role, which involves complex production tasks and serving as a focal point for agency-specific assignments. This position suits a highly organized and detail-oriented individual who can apply specialized office skills in a dynamic environment, using independent judgment and a comprehensive knowledge of pertinent rules, regulations, and policies.
Responsibilities
- Receive, sort, and distribute incoming and outgoing mail and packages
- Prepare, process, and review various documents, including tax forms, for accuracy and completeness, updating information as needed
- Compare elements for consistency, verify data entry, and evaluate documents against policy
- Use mail extraction machines and other mailroom equipment
- Maintain written records of mailroom activities and create or maintain file and record-keeping systems
- Ensure the high quality of scanned documents
- Prepare and generate recurring reports that involve automated processes and a thorough understanding of the subject matter
- Provide information and assistance to the public and others, helping them complete forms and applications
- Assist with customer inquiries about mail services
- Help train vendors and new employees on mailroom procedures
- Monitor and follow up on documentation to ensure deadlines are met
- Manage mailroom supplies by ordering, receiving, inspecting, and storing equipment and materials
Requirements
- Review documents for accuracy and completeness
- Update information and evaluate against policy
- Compare elements for consistency or logical relationships
- Write or draft correspondence, reports, and other written materials
- Provide information and assistance to the public
- Locate and assemble records and information that may require substantial research and judgment
- Analyze, summarize, and review data, then report findings and interpret results
- Receive and respond to incoming questions or complaints and explain policy and procedures
- Monitor, track, and follow up on documentation to ensure timelines are met
- Assist with training vendors and new employees
- Independent judgment in office specialties
- Comprehensive knowledge of pertinent rules, regulations, policies, and procedures
- Ability to apply agency regulations, policies, and procedures
- Specialized office skills
- Thorough subject matter understanding for preparing recurring reports
- Experience in performing complex production tasks
