Mailroom Clerk

About This Role

This casual role at Fiona Stanley Hospital supports the Electronic Records Management Service, ensuring efficient and reliable mailroom services across the hospital. Working within the Mailroom team, you will handle mail, support document processing, and contribute to digitisation and records management activities. This practical and customer-focused position requires organisation, attention to detail, and a professional approach to support the smooth delivery of hospital services.

Responsibilities

• Handle, prepare, and process mail items
• Collect and deliver internal mail throughout Fiona Stanley Hospital
• Collect, weigh, and replace confidential waste bins throughout the hospital
• Open, assess, sort, and scan mail items using the equipment provided
• Capture metadata and index documents into the OnBase application
• Assist with printing, courier, dispatch, and receipt activities

Requirements

• Demonstrated experience in a mailroom or logistics environment
• Strong organisational and time management skills, with the ability to work effectively under pressure
• Excellent written and verbal communication skills with a polite, presentable, and professional approach
• Strong attention to detail and confidence using computer systems and records management applications
• Ability to work independently with minimal direction and collaboratively as part of a team

Nice to have:

• Previous experience in a healthcare environment

Benefits

• Career development and ongoing learning opportunities
• Supportive leaders and a collaborative team culture
• Benefits to support your wellbeing
• Opportunities to contribute to meaningful healthcare services
• A diverse and inclusive workplace where everyone matters
• Long-term career opportunities within a government-backed contract
• Access to Employee Networks led by colleagues who are passionate about diversity, inclusion, and belonging

Important Details

• Schedule: working 3 days or more per week, Monday - Friday, 8:00 AM - 4:00 PM or 10:00 AM - 6:00 PM shifts
• Training: must be available 3+ days, 8:00 AM - 4:00 PM for the first month for training

Application Process

• Upload your CV as a single document
• If you wish to include a cover letter, merge it with your CV before uploading

About the Company

Serco focuses on serving governments globally, creating impactful solutions that address urgent and complex challenges. The company's work has touched the lives of millions in Australia and New Zealand, offering opportunities across its core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.