About This Role
This onsite role involves providing postal operations, mail distribution, shipping support, and printing coordination services at Carlisle Barracks, Pennsylvania. The position suits a dependable, detail-oriented professional with experience in customer service and postal or shipping operations, along with knowledge of military postal procedures.
Responsibilities
- Receive, screen, sort, process, and distribute incoming and outgoing mail in accordance with established military postal procedures
- Manage mail dispatch activities, shipping arrangements, and courier coordination to support daily installation operations
- Track postage usage, maintain accurate postal accounting records, and prepare required reports
- Handle accountable and classified mail in accordance with applicable security protocols and handling procedures
- Coordinate printing services, including processing requests, communicating with customers, and monitoring production requirements
- Track printing costs, maintain service records, and assist with cost reporting and resource management
- Provide customer service support for postal, shipping, and printing-related inquiries
- Train and provide guidance to couriers on proper mail handling, delivery, and dispatch procedures
- Maintain accurate documentation and ensure compliance with applicable operational requirements
- Perform physical tasks associated with mail processing, package handling, and distribution
Requirements
- High school diploma or equivalent
- One to two years of customer service and postal or shipping experience
- Completion of AMPS Official Mail Manager/Mail Clerk training
- GSA dispatch qualification
- Valid driver's license and a clean driving record
- Intermediate proficiency in Microsoft Office applications, including Word, Excel, and Outlook
- Knowledge of military postal procedures, postage metering, postal accounting, and accountable or classified mail handling
- Strong organizational, communication, customer service, and recordkeeping skills
- Ability to work onsite and provide consistent customer service during the established operating hours
Physical Requirements:
- Ability to stand, walk, bend, and perform routine physical activities throughout the workday
- Ability to lift and handle packages weighing up to 70 pounds, with two-person assistance or mechanical equipment used when necessary
- Ability to safely move, sort, and distribute mail, packages, and related materials
Nice to have:
- Active Secret security clearance preferred; clarification regarding eligibility for interim clearances is pending
