This role involves the efficient and safe handling of mailroom operations, including receiving, preparing, sorting, and distributing mail. The Mailroom Clerk operates mail metering equipment, prepares documents, and maintains records, ensuring compliance with work statement requirements and safety regulations.
Responsibilities
Receive, prepare, sort, and distribute mail in accordance with the Performance Work Statement (PWS)
Operate mail metering equipment
Prepare documents and keep records in accordance with the PWS
Perform mailroom operations in an effective, efficient, and safe manner, in strict compliance with all safety and security regulations
Maintain daily incoming and outgoing shipment logs
Arrive on time and ready to work on the assigned schedule
Provide a high level of customer service to all patrons, coworkers, and other interested parties
Perform mailroom operations in accordance with (PWS) requirements and site-specific guidelines
Take direction, interact, and maintain open communication with supervisor/lead
Support the company vision, values, and quality program controls
Other duties as assigned
Requirements
High School diploma or GED
Minimum 1 year experience in a mailroom operations facility or comparable setting
Proficiency with the Microsoft Office suite and general computer operation
Must be authorized for coverage under agency insurance if operating an agency vehicle, have a good driving record, a valid driver
Must be able to satisfactorily complete a background check, per company requirements
Ability to communicate with tact and maintain confidentiality
Adequate ability in communicating in spoken conversation
Adequate ability in writing/reading/mathematics
Ability to effectively build and maintain positive working relationships with management and peers
Strong organizational, project planning, and management experience with proven analytical and multi-tasking skills
Superior listening, verbal, and written communication skills
Must be able to obtain and maintain a DOD secret-level clearance
Must be able to change routine positively
Must be able to follow through on assignments independently
Must have good organizational skills
Must have a long attention span to listen to people, perceive the real problems, and bring issues to a successful conclusion
Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time
Must possess effective oral and written communication and interpersonal skills
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Must be able to maintain confidentiality
Must have stable work behaviors daily
Must have adequate individual coping skills
Must be able to maintain good work attendance
Must be able to resolve problems, handle conflict, and make effective decisions even in emergencies
Must be able to exercise good judgment to maintain a safe work environment
Adequate ability for conversation, telephone use, and emergency information systems
Ability to be independently mobile on all surfaces and in all situations
Ability to move safely about the work area
Ability to retrieve items from high and low areas
Ability to perceive size, discrimination, temperature, shapes, and/or textures
Physical stamina to work at least 8 hours per day
Physically able to lift boxes and packages weighing up to 70 pounds using proper equipment and lifting techniques
Nice to have:
Working knowledge of a Mailroom environment
Working knowledge of disability management and awareness
Knowledge of the Ability One federal law
Working knowledge of handling classified packages and how to prepare them
Working knowledge of answering phones and greeting visitors
Ability to operate the X-Ray machine
Experience with security regulations required for working in a mail room
Important Details
Schedule: Monday-Friday, 7:00 AM - 3:30 PM
Immediate Supervisor: Project Manager (through Lead Mailroom Clerk)
About the Company
Phoenix is an organization that encourages individuals with disabilities, including disabled veterans or veterans with service-connected disabilities, to apply.
