About This Role
Providing essential and regular maintenance services such as oil changes, tire rotations, and multi-point inspections for customers is the core of this role. Lube technicians are often the most frequent service providers for customers, setting the standard for the organization's service quality.
Responsibilities
- Perform maintenance services on vehicles according to repair orders and the Express Service VCU Process provided by Ford Motor Company, including a multi-point inspection on every vehicle
- Communicate any additional required work to the service advisor and accurately document work done and work needed in the repair order
- Protect the customer’s vehicle during service and return it in the same or better condition
- Double-check vehicles upon completion for leaks, verify necessary resets, ensure bolts and lugs are tightened appropriately, and confirm that any concerns noted during the inspection process are documented
- Utilize standby time between jobs to perform training, clean and maintain respective bays, perform daily cleaning tasks in the shop (e.g., picking up towels, mopping, taking out scrap and tires, cleaning the center storage area, greasing lifts), or assist senior technicians as requested
- Perform other duties as assigned by the Service Advisor or Service Managers
Requirements
- Knowledge and skill to perform routine maintenance items on various vehicle makes and models
- Attention to detail, including the ability to follow a checklist, perform each step completely, accurately document tasks and findings, and double-check work to ensure vehicles leave in safe, clean condition
- Time management skills, including the ability to perform most basic services within one hour and notify the service advisor promptly if a service requires more time
- Ability to communicate verbally and in writing to detail workload, describe vehicle needs, and convey inspection findings
- Ability to work well as part of a team
- At least 18 years of age
- Valid driver’s license and insurable driving record
- Able to perform the physical requirements of the job with or without reasonable accommodation
Benefits
- Air-conditioned shop
- Paid time off
- Medical, dental, vision, company-paid life, voluntary life, disability, accident, and critical illness insurance plans for full-time team members
- Opportunity to learn from Master-Certified Technicians
About the Company
WMI is an equal opportunity employer that is committed to diversity and inclusion in the workplace.