Working carefully and keeping a tidy shop area, the Lube Technician performs routine vehicle maintenance and repairs according to dealer and factory standards. This role is crucial for building customer loyalty by ensuring vehicle safety and reliability.
Responsibilities
Perform routine vehicle tune-ups and maintenance in an accurate and efficient manner
Troubleshoot and fix issues to maximize reliability and functionality
Execute repairs under warranty to manufacturer specifications
Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
Keep shop area neat and clean
Communicate with the parts department to obtain needed parts
Inspect vehicle fluid levels and replace or replenish, as necessary
Operate all tools and equipment in a safe manner
Check tire pressure and add air if needed
Perform Multi-Point Inspections
Maintain accountability for all dealership-owned tools and manuals
Drain oil from crankcase and refill with required amount of oil, replace oil and air filters
Communicate directly with the Service Advisors so that customers are well-informed of any additional services needed
Provide an estimate of time needed for additional repairs
Perform work specified on the repair order with efficiency and in accordance with dealership standards
Read repair orders to perform assigned tasks as written
Perform only and all assigned tasks, per repair order, which may consist of, but are not limited to, replacement of windshield wipers, tires, air filter, wheel well liners; perform tire patches, tire rotations, tire pressure maintenance, brake inspections, torque wheels, all fluid exchanges (excluding transmission fluid), windshield wiper fluid refill, PDI's, MPVI's and all items therein, an MPVI
Communicate any concerns regarding assigned jobs with Assigning Service Advisor, Shop Foreman, or Service Manager
Road-test and quality inspect to confirm vehicle's repairs will meet or exceed customer expectations prior to release of vehicle
Communicate with Service Advisor if additional service is recommended
Demonstrate outstanding customer service and maintain Customer Satisfaction Scores
Report for work on time, follow directions, interact effectively with co-workers, understand and follow rules and procedures, and accept constructive criticism
Perform other duties as required or assigned by management
Requirements
High school diploma or equivalent plus 1 year of equivalent/relevant work experience; automotive dealership experience preferred
Ability to work extended hours, evenings, holidays, and weekends
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Tailored applications submitted
Ability to read, write and communicate the English language
Valid Driver’s License and proof of insurance are required
Clean driving record and ability to pass an MVR and background check
Ability to communicate orally or in written form effectively
Ability to read, analyze and interpret written and verbal instructions
Ability to effectively present information and respond to questions from managers, clients, and customers
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to deal with problems involving several concrete variables in standardized situations
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to apply common sense understanding to carry out instructions furnished in written or oral form
Manual dexterity to perform data entry functions
Ability to bend, pull, stoop and reach to perform functions
Ability to lift 25-30 lbs. and occasionally lift and/or move up to 80 pounds
Cognitive and mental capacity to perform essential job functions
Visual acuity to read documents, computer screens, files, etc.
Close vision, peripheral vision, depth perception, and ability to adjust focus
Ability to hear in person and via phone
Important Details
Schedule: 5 days a week, 8 to 10 hours per day
About the Company
Martin Automotive Group/Glendora Chevrolet reserves the right to revise or change job duties and responsibilities as the need arises.
