Loss Prevention Officer

About This Role

Joining the team as a Loss Prevention Officer means safeguarding assets, ensuring a secure shopping environment, and deterring theft and fraud. This energetic role utilizes a law enforcement background and surveillance expertise to monitor store activities, conduct investigations, and implement loss prevention strategies. A proactive approach will help create a safe, welcoming space for both customers and staff while protecting company resources.

Responsibilities

• Monitor store premises using CCTV systems and surveillance equipment to identify suspicious activities or potential thefts
• Conduct regular patrols of the sales floor, stockrooms, entrances, exits, and other key areas to deter theft and ensure safety protocols are followed
• Investigate incidents of theft or policy violations by interviewing witnesses, collecting evidence, and documenting findings thoroughly
• Collaborate with local law enforcement agencies during investigations or in response to security incidents
• Implement loss prevention procedures such as bag checks, employee audits, and access control measures to minimize shrinkage
• Maintain detailed records of incidents, surveillance footage logs, and security reports for review and compliance purposes
• Educate staff on loss prevention policies and best practices to foster a security-conscious environment

Requirements

• Proven experience in law enforcement or security roles with a strong understanding of surveillance techniques and CCTV operation
• Knowledge of loss prevention strategies, store security procedures, and incident investigation methods
• Ability to remain alert, observant, and proactive in high-pressure situations while maintaining professionalism
• Excellent communication skills for interviewing witnesses, reporting incidents clearly, and coordinating with law enforcement when necessary
• Familiarity with surveillance equipment, CCTV systems, and security technology is highly desirable
• Ability to stand or walk for extended periods during patrols and surveillance activities

Nice to have:

• Prior experience conducting investigations related to theft or fraud

Benefits

• Casual dress
• On-site parking
• Store discount
• Ongoing training and development opportunities

Important Details

• Schedule: 20.0 hours per week

About the Company

Your dedication will help protect assets while delivering exceptional service that keeps customers coming back. The company is committed to supporting growth through ongoing training and development opportunities, empowering employees to succeed every day.