Protecting the hotel's property, information, and equipment from unauthorized access, theft, or sabotage is the primary focus of this role. The Loss Prevention Officer will also respond to and assist with security and safety-related situations, ensuring compliance with established policies and procedures.
Responsibilities
Guard and protect all hotel property, car parks, information, documentation, material, buildings, and equipment from unauthorized access, theft, or sabotage
Develop, maintain, and document a training plan, including formal job task analysis
Document training and certification of security officers or other team members in required skills and concepts
Respond to and provide assistance to corporate security, Loss Prevention Team Members, employees, visitors, and emergency response personnel in security and safety situations
Comply with additional responsibilities outlined in special orders, manuals, and procedures
Collaborate with security and assist law enforcement agencies in connection with crimes committed, including maintaining the scene to protect possible evidence
Assist in inquiries related to losses and thefts of site and personal property, employee misconduct, and other security incidents
Document security officer participation in inquiries and report to the Loss Prevention/security team supervisor on site, writing an incident report
Assist in big events and festivals organized by the property
Respond to all alarm conditions and monitor security alarms, intrusion detection systems, and other protection devices or equipment
Monitor the fire protection system and ensure unrestricted access for the fire department
Remain effectively trained and familiar with evacuation procedures
Monitor building and car park conditions and alarm systems (gas, fire, heating, ventilation, and air conditioning)
Report unusual occurrences to site/property security supervisors as required by post orders
Monitor site/property security systems and infrastructure and submit work orders or reports for repairs
Monitor CCTV and inspect monitors using a checklist for each camera by zone, reporting any deficiencies
Monitor the command center and issue visitor passes following site safety and security policy
Inspect fire suppression systems and fire extinguishers daily or as assigned, submitting reports to site/property security management and engineering
Enforce all access control procedures through personnel identification and control of entrances and exits
Enforce control over removal of property, documents, or equipment via Gate Pass procedures
Immediately report incidents involving unauthorized access attempts or successful unauthorized access to facilities and surrounding areas
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Conduct routine and random patrols throughout the sites at different zones, varying routes to avoid establishing patterns
Drive safely only on designated routes within the property, following rules and regulations
Conduct perimeter patrols using the guard tour system and submit work orders to property security supervisor and engineering when necessary
Assist guests/visitors and provide directions during patrols or while fixed posted
Inspect all site buildings and facilities after closing hours to ensure doors are locked and secured
Detect trespassers or persons gaining/attempting unauthorized access to restricted areas by monitoring CCTV and conducting random patrols
Hand out day passes to visitors and complete associated paperwork
Question and check IDs as instructed by site/property management
Monitor all deliveries and suppliers accessing the site, ensuring delivery vehicles have visible company identification
Admit only authorized personnel to the facility during and after normal working hours
Report and stop any misbehavior immediately to site property security supervisor and write a report
Stop any contractor not holding a work permit and report to site/property security supervisor and engineering department
Provide traffic, parking, and pedestrian control services if needed
Conduct searches of vehicles and hand-carried items at RED risk level to prevent prohibited articles from being introduced or removed
Standardize vehicle searches at RED risk level according to written directions
Keep parking areas clean and orderly to maximize space usage
Patrol parking areas to prevent vehicle damage and theft
Inspect vehicles for damage
Lift, position, and remove barricades to open or close parking areas
Escort customers to their vehicles upon request to ensure their safety
Patrol parking lots using a checklist to inspect lighting, signage, electronic access controls, intrusion detection, emergency phones and intercoms, emergency exits, lifts, and gate systems
Requirements
Pleasing personality
Good English communication skills (verbal and written)
1-5 years of experience in the same field
Important Details
Schedule: This role is based at Banana Island Resort Doha By Anantara
About the Company
Minor Hotels is an international hotel owner, operator, and investor with a diverse portfolio of over 530 properties across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America, operating under brands like Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow, and TIVOLI.
