Loss Prevention Officer

About This Role

Protecting guests, associates, members, and resort property during overnight hours is the primary focus of this role. The Overnight Loss Prevention Officer conducts patrols, monitors security systems, responds to incidents and emergencies, and maintains a safe and secure environment throughout the resort.

Responsibilities

• Conduct routine patrols throughout the resort property to identify and address security or safety concerns
• Monitor surveillance systems and serve as the central communication point for overnight operations
• Respond to medical emergencies, security incidents, safety hazards, and guest or associate assistance requests
• Provide first aid and CPR when necessary and coordinate with EMS, fire, or law enforcement personnel
• Investigate incidents and complete accurate, detailed reports
• Perform safety inspections of fire exits, lighting, alarms, and security equipment
• Respond to incidents across resort facilities, including lodging areas, recreational amenities, marina operations, event spaces, parking areas, and common spaces
• Maintain key control procedures and process lost-and-found items
• Complete required administrative duties, including report filing and data entry
• Enforce resort policies and procedures while maintaining a professional presence

Requirements

• High School Diploma or GED
• Ability to obtain and maintain a Texas Private Security License
• Current CPR and First Aid certifications
• Valid Texas Driver's License with an acceptable driving record
• Strong verbal and written communication skills
• Ability to work independently and make sound decisions during overnight hours
• Ability to stand and walk for extended periods
• Ability to work outdoors in varying weather conditions and temperatures
• Ability to patrol large areas of the resort property and respond quickly to emergencies
• Ability to lift up to 25 pounds occasionally
• Must wear slip-resistant, closed-toe footwear

Nice to have:

• Previous experience in security, law enforcement, military service, emergency response, or a related field
• Experience working in hospitality, resort, residential, or large-property environments

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Short-Term and Long-Term Disability Coverage
• Critical Illness and Accident Insurance
• Paid Vacation and Holidays
• Associate Relief Fund Access
• Subsidized Associate Housing