Loss Prevention Officer

About This Role

This full-time role focuses on enhancing company profitability by implementing programs aimed at deterring external theft and conducting internal investigations. The officer will work to reduce merchandise shortage and raise awareness among associates regarding theft prevention.

Responsibilities

• Create partnerships with store, law enforcement, and local network groups
• Monitor customer and associate activities in the store and take appropriate action to prevent theft and recover merchandise through customer service in compliance with Company Guidelines
• Conduct surveillance of external theft using CCTV surveillance equipment
• Assist in internal theft investigations in compliance with Company Guidelines
• Accurately complete and maintain all external and internal theft investigation case records according to Kohl
• Act as a representative on behalf of Kohl
• Inform Supervisors and Store Management of shortage control opportunities
• Monitor store alarm system and EAS system
• Support Loss Prevention awareness in the store
• Additional tasks may be assigned

Requirements

• Ability to work independently with initiative
• Strong customer service skills
• Ability to make quick decisions in the company
• Uphold confidential information and investigations
• Detail-oriented

Nice to have:

• Prior experience or education in Loss Prevention, security or law enforcement
• Knowledge of surveillance and apprehension techniques
• Knowledge of or ability to learn Google applications and various other computer programs

Benefits

• PTO
• Vacation Buy Program
• Parental Leave
• Medical, Dental, Vision and other short and long term disability programs
• Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more
• 401k
• Flexible Spending Accounts and associate discount programs with Kohl
• Life Insurance for you, your family or your pet, as well as other protection programs
• Legal and adoption assistance benefits