This role involves supervising and monitoring various security systems, managing communications, and documenting loss prevention activities. The officer is responsible for emergency notifications and dispatching security personnel, as well as assisting with investigations. It suits a detail-oriented individual with strong customer service and computer skills.
Responsibilities
Supervise and monitor access system, intrusion/fire alarms, emergency phones, and CCTV system
Manage all incoming telephone communications from the complex
Communicate emergency information to DC Security Operations
Maintain an activity log documenting all information relevant to tasks performed
Review all shift paperwork for completeness and accuracy, and properly file all shift paperwork
Maintain records and create access related to the complex card access system
Conduct maintenance audits of security equipment (e.g., CCTV, alarm systems)
Assist with Security Investigations and provide detailed information to DC Management regarding card access and CCTV video
Document all Loss Prevention activities at the gates/lobbies as required by established Loss Prevention procedures
Complete incident reports to document Security Loss Prevention related issues and forward reports to Security management/Supervision for follow up
Responsible for emergency notification to Police and Fire departments, and dispatching security personnel for emergency response
Monitor Yard Management System (PINC) making needed adjustments
Monitor and adjust all inbound and outbound complex traffic, using Google Documents
Perform other related duties as assigned
Answer telephone calls, tactfully handle inquiries, and transfer to appropriate party
Requirements
Customer service experience
Proficient computer skills including Microsoft Office and Security CCTV System Knowledge
Ability to work independently and through situations in the absence of the Loss Prevention Supervisor
Sound judgment in decision making and problem solving
Strong conflict resolution skills
Ability to work effectively with all levels of associates and management
Strong interpersonal skills
Ability to lead and influence others
High degree of initiative; proven team player, excellent customer service skills
Excellent written and verbal communication skills
Must be able to manage confidential information
Must be able to multitask
Benefits
Inclusive work culture built on belonging
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Weekly pay
Access to up to 50% of earned wages before payday, via partnership with Stream
Flexible work schedules
Associate discounts
Leaders invested in training, career growth & development
Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
Vacation / Paid Time Off
Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility)
Associates in this position may be eligible for a quarterly bonus
Important Details
Schedule: Weekend/nights as business dictates
About the Company
Albertsons Companies Inc. is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, its team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. It operates over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Its well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Its vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop.
Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia.
