About This Role
Taking your Loss Prevention career to the next level is the core of this opportunity for experienced and motivated Loss Prevention Officers. This is a hands-on role for individuals who thrive in a dynamic retail environment, possess strong observation skills, and are comfortable taking decisive action, including safely conducting warranted arrests.
Responsibilities
- Conduct covert surveillance of retail sales floors and high-risk areas
- Identify and investigate shoplifting, fraud, theft, and organized retail crime
- Monitor customer and employee activity to detect potential losses
- Ensure merchandise leaving the store has been properly purchased
- Complete loss prevention audits and inspections
- Safely apprehend individuals involved in theft-related incidents when appropriate
- Conduct arrests in accordance with company policies and legal requirements
- Prepare detailed incident, arrest, and investigative reports
- Collaborate with store management and law enforcement agencies
- Preserve evidence and assist with investigations
- Testify in court when required
- Promote a safe and secure shopping environment for customers and staff
Requirements
- Minimum 1 year of Loss Prevention experience
- Valid Ontario Private Investigator (PI) Licence OR willing and able to obtain one prior to starting employment
- Strong observation, communication, and report-writing skills
- Ability to work independently with minimal supervision
- Sound judgment and professional decision-making abilities
- Physical ability to conduct arrests and respond to incidents when necessary
- Must be available to work both day and evening shifts, including weekends as required
Nice to have:
- Possessing both a Security Guard Licence and a PI Licence
Benefits
- Comprehensive benefits package (where applicable)
- Work in plain clothes - no uniform required
- Career advancement opportunities within Garda World
Important Details
- Schedule: Shifts are generally 8 hours in length, operating hours typically fall between 10:00 AM and 9:00 PM (Monday to Sunday). Candidates must be available to work a flexible schedule, including days, evenings, weekends, and holidays, as required.
About the Company
Garda World, a global leader in security, offers exciting career opportunities in an evolving industry.
