Leading the transportation department, this hands-on management position oversees daily dispatch operations, coordinates pickups and deliveries, and manages transportation personnel and equipment. The role supports inside sales and customer service, and provides leadership and oversight of the Transportation Department, suiting a highly organized self-starter who can multitask and communicate effectively in a busy industrial environment.
Responsibilities
Manage daily dispatch traffic for pickups and deliveries
Schedule and coordinate service requests and assign work to the appropriate drivers
Enter and maintain service requests, driver information, and operational records in the company system
Monitor and manage the company's transportation assets and personnel
Coordinate vendor scheduling for incoming and outgoing traffic
Coordinate closely with drivers to ensure pickups and deliveries are completed efficiently and on schedule
Identify and address scheduling, staffing, routing, or operational issues as they arise
Develop and maintain efficient transportation procedures and workflows
Provide leadership, direction, and accountability to Transportation Department personnel
Ensure the Transportation Department operates efficiently and effectively on a daily basis
Maintain oversight of company driver compliance with applicable DOT requirements and regulations
Ensure drivers maintain all required qualifications, licenses, certifications, documentation, and records
Monitor driver compliance and identify areas requiring follow-up or corrective action
Utilize the company's Samsara system to monitor transportation operations, driver activity, and compliance-related information
Ensure required driver and transportation records are accurate, complete, and properly maintained
Work with management and appropriate personnel to address compliance concerns and maintain required documentation
Develop and maintain a process for reviewing transportation-related contracts and agreements
Oversee transportation rates and ensure rates are properly calculated and documented
Calculate transportation rates and submit rates to designated company leadership for review and approval
Work closely with company leadership to ensure transportation contracts, rates, and agreements align with company goals and financial expectations
Assist with vendor management and evaluate vendor performance, service levels, and costs
Maintain organized records of transportation contracts, vendor agreements, rates, and related documentation
Assist with contract negotiations, renewals, and changes as directed by company leadership
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Work with company leadership regarding transportation contracts and vendor agreements
Develop, implement, monitor, and report key performance indicators (KPIs) for the Transportation Department
Establish meaningful KPIs to measure transportation efficiency, productivity, service levels, costs, driver performance, and overall department performance
Track and analyze transportation data to identify trends, inefficiencies, and opportunities for improvement
Prepare and present regular transportation reports to company leadership
Communicate significant operational issues, trends, and opportunities to management
Use transportation data and reporting to improve efficiency, accountability, and customer service
Manage transportation-related expenses within the company's established budget
Monitor transportation costs and identify opportunities for cost savings and improved efficiency
Maintain an understanding of the Transportation Department's budget and financial expectations
Monitor actual transportation expenses against budgeted amounts and report significant variances to management
Work with company leadership on transportation budgeting, forecasting, and financial planning
Make informed operational decisions based on transportation costs, department performance, and company budget requirements
Enter driver backup documentation and ensure information is accurate and complete
Create and manage next runs, invoices, purchase orders, and other required documentation
Maintain accurate and organized transportation records
Ensure required records are properly maintained, accessible, and up to date
Maintain documentation relating to drivers, vendors, transportation operations, contracts, rates, and other department activities
Prepare reports and documentation for management as needed
Work with other administrative personnel to ensure transportation records are complete and properly maintained
Provide excellent customer service and assist with inside sales activities
Communicate with customers regarding scheduling, service requests, transportation needs, and delivery or pickup requirements
Build and maintain positive working relationships with customers and vendors
Address customer concerns and transportation-related issues in a professional and timely manner
Work closely with management and other departments to ensure customer needs are met
Take ownership of the overall performance and efficiency of the Transportation Department
Establish and improve processes to increase efficiency, accountability, safety, compliance, and customer service
Identify operational challenges and develop practical solutions
Make recommendations to company leadership regarding staffing, equipment, vendors, processes, costs, and transportation operations
Maintain open and consistent communication with company leadership regarding department performance and operational needs
Hold transportation personnel accountable for following company policies, procedures, safety requirements, and operational expectations
Promote a professional, respectful, and team-oriented work environment
Support the company's continued growth by developing scalable and efficient transportation processes
Requirements
Previous experience in dispatch, logistics, transportation, operations, fleet management, or a related field preferred
Previous management or supervisory experience preferred
Strong understanding of transportation operations and logistics
Knowledge of DOT regulations and driver compliance requirements preferred
Experience with transportation management, dispatch, fleet, or GPS/telematics systems preferred
Strong organizational and time-management skills
Excellent attention to detail and ability to maintain accurate records
Strong computer skills and ability to learn company software and systems
Experience with Samsara or similar fleet management/telematics systems preferred
Excellent verbal and written communication skills
Ability to multitask and prioritize in a fast-paced environment
Strong customer service and interpersonal skills
Strong problem-solving and decision-making skills
Ability to analyze information, identify trends, and make recommendations
Ability to manage budgets, expenses, and department costs
Ability to work effectively with drivers, coworkers, management, vendors, and customers
Reliable, dependable, and able to work independently
Strong leadership skills and ability to hold employees accountable
Ability to exercise sound judgment and maintain confidentiality when handling company and employee information
Ability to safely navigate the work environment and communicate effectively with coworkers, drivers, customers, vendors, and others
Ability to see and remain aware of physical surroundings
Ability to hear and communicate with others in an industrial environment
Ability to work safely in close proximity to waste, trucks, and industrial equipment
Must follow all company safety policies and procedures
Must promote and reinforce safe work practices throughout the Transportation Department
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
About the Company
Full Circle Recycling is a fast-paced and growing operation in industrial recycling equipment.
