Logistics Coordinator - Remote

About This Role

Logistics Coordinators manage the end-to-end travel process for assigned crew members and contractors of a high-volume AV and event production company. This role suits a detail-oriented, resourceful individual who thrives in a fast-moving environment and can quickly respond to changing plans.

Responsibilities

• Research and book flights for employees and contractors traveling to events, prioritizing cost efficiency, schedule fit, and traveler preferences
• Monitor airline fares proactively and act quickly to secure favorable pricing before rates increase
• Compare options across multiple booking platforms and airline channels to identify the best available fares at any given time
• Manage group travel bookings when multiple crew members are traveling to the same event
• Handle last-minute flight changes, cancellations, and rebookings with urgency and composure
• Track flight credits, unused tickets, and loyalty program balances to maximize value across future bookings
• Build and distribute clear, complete travel itineraries for each traveler, including flight details, confirmation numbers, and on-the-ground logistics
• Coordinate ground transportation, hotel accommodations, and airport transfers as needed in connection with flight bookings
• Maintain accurate records of all bookings, costs, and traveler preferences in shared organizational systems
• Communicate proactively with travelers regarding their itineraries, changes, and any disruptions
• Manage multiple simultaneous travel requests across different events and timelines without losing accuracy or follow-through
• Liaise with production managers and operations leads to understand upcoming event schedules and staffing travel needs in advance
• Confirm traveler details (passport information, TSA PreCheck/Global Entry, seat preferences) and keep records current
• Flag potential scheduling conflicts or logistical issues to the relevant team before they become problems
• Support post-travel reconciliation by tracking receipts, booking costs, and travel spend by event or project

Requirements

• Demonstrated experience booking and managing business travel, preferably in a high-volume or fast-paced environment
• Strong working knowledge of airline pricing behavior – you understand how and why fares change and you know when to book
• Proficiency with major online booking platforms (e.g., Expedia for Business, TripActions, Concur, direct airline portals) and GDS tools
• Exceptional attention to detail – errors in travel bookings have real consequences and you treat every itinerary with care
• Excellent communication skills and a calm, professional manner when handling disruptions or urgent changes