About This Role
This fully remote role involves taking ownership of daily logistics, optimizing workflows, and helping to build efficient, scalable operational processes for a growing U.S.-based media company. It suits an experienced professional who can streamline daily operations and support field teams.
Responsibilities
- Plan and optimize daily routes and schedules for multiple installation and service teams
- Coordinate equipment deliveries, screen installations, maintenance, repairs, and urgent service requests
- Communicate directly with U.S.-based vendors, contractors, technicians, and location representatives
- Manage appointments, scheduling changes, delays, and estimated arrival times
- Respond quickly to operational challenges, last-minute requests, and unexpected changes
- Track job progress, maintain accurate operational records, and ensure timely execution
- Work closely with the Field Operations Lead to improve internal processes, establish clear workflows, and increase operational efficiency
- Evaluate and recommend logistics, route optimization, and field service management tools
Requirements
- Proven experience in logistics, dispatch, field operations, or service coordination
- Strong route planning, scheduling, and multitasking skills
- Excellent, near-native English (C1–C2) is mandatory, with confident and professional verbal communication
- Experience communicating with U.S.-based vendors, contractors, or service providers is a strong advantage
- Ability to manage multiple teams, priorities, and operational requests simultaneously
- Strong organizational skills, attention to detail, and a proactive, problem-solving mindset
- Proficiency in Excel/Google Sheets, scheduling platforms, and operations management tools
- Ability to work independently and coordinate effectively with teams operating during U.S. business hours
Nice to have:
- Experience with U.S. logistics or field operations
- Background in digital signage, telecommunications, installation services, HVAC, or last-mile delivery
- Experience with route optimization or Field Service Management (FSM) software
- Experience improving operational processes in a growing company
Benefits
- Opportunity to work with a growing U.S. media company
- Direct collaboration with the Field Operations Lead
- A hands-on role with real ownership and the opportunity to influence how operations are structured and scaled
- A dynamic, international working environment
About the Company
Unique Media is a growing U.S.-based media company specializing in digital out-of-home (DOOH) advertising, including digital screens, urban panels, LED trucks, and other innovative advertising solutions. The company is expanding its digital advertising network across the United States.
