Logistics Coordinator

Designation: Logistics Executive

Job Summary:

The Logistics Coordinator is responsible for managing and coordinating daily logistics operations at the

Hoskote Warehouse. Key responsibilities include vehicle dispatch planning, route optimization, order

scheduling, coordination with drivers and third-party partners, handling customer queries, monitoring

vehicle movement, and managing in-transit issues. The role also involves ensuring timely pickups and

deliveries, minimizing vehicle costs and damages, and collaborating with the warehouse team to resolve

order errors or cancellations.

Key Responsibilities:

The logistics coordinator will be responsible for coordinating and managing the logistics operations in

particular locations. The key responsibilities include:

Coordinating vehicle dispatch and ensuring timely delivery and pickup

Monitoring vehicle movement and tracking

Handling customer calls for scheduling orders and addressing queries

Planning daily routes for efficient delivery

Scheduling and monitoring urgent pickups

Controlling vehicle costs

Following up and resolving customer escalations via email

Managing vehicle arrangement and maintenance

Training and developing support staff

Controlling in-transit damage

Coordinating with the warehouse team to address errors and cancellations

Alternative order planning in case of in-transit cancellation

Candidate Qualifications:

The ideal candidate should possess the following qualifications:

Good communication skills in English and Hindi

Strong problem-solving abilities

Flexibility to work in different shifts

Ability to coordinate with third-party business partners, drivers, and customers

Excellent knowledge of logistics processes and tools

Proficiency in data entry

Comfortable with outbound calls

Strong decision-making and coordination skills with internal teams

Required Skills:

The ideal candidate should have the following skills:

Good communication in English and Local Language (Mandatory)

Problem-solving ability

Flexibility in working for different shifts

Coordination with 3rd party business partners and handling drivers and customer calls

Excellent process knowledge/tools