About This Role
This role involves installing, repairing, and maintaining a variety of locks and security systems for both residential and commercial clients. The locksmith will work independently and as part of a small team, responding to service calls and installing full door and frame systems. The position includes access to a company vehicle and tools, and offers training in glasswork and screen repairs.
Responsibilities
- Install, repair, and maintain various types of locks and locking mechanisms for residential and commercial applications
- Install residential and commercial handle sets, closers, push bars, and various hardware
- Respond to daytime emergency lockout situations promptly and efficiently
- Cut keys and create duplicates using provided equipment
- Install keypad locks and electronic access control systems
- Assess security needs and recommend appropriate locking solutions to clients
- Install various types of hollow metal doors and frames
- Keep accurate records of services performed and inventory of keys and locks
- Stay updated on the latest locksmithing techniques, tools, and technologies
- Be trained on various glass works, screen repairs, cutting custom orders, thermal window installs, and assistance where needed
- Provide excellent customer service by addressing client inquiries and concerns professionally
- Perform in-shop work when required
Requirements
- Proven experience as a Locksmith with a minimum of 2 years experience
- Strong knowledge of lock types, key cutting techniques, and security systems
- Experience with both residential and commercial hardware installation
- Experience with automatic door operators installation and service
- Ability to troubleshoot lock-related issues effectively
- Excellent problem-solving skills with attention to detail
- Good physical stamina; ability to lift heavy equipment as needed
- Valid G driver's license may be required for mobile locksmith services
- Must be bondable and insurable
- Strong communication skills to interact with clients professionally
- English language (required)
Nice to have:
- Certification or training in locksmithing
Important Details
- Work format: Hybrid remote
About the Company
Stratford Glass & Lock provides a range of services, from commercial to residential, and full door and frame installations.