About This Role
Working with individual applicants to complete loan applications is the core of this role. The Loan Processor ensures that applications are complete and accurate, requiring time and attention to detail, and involves constant contact with applicants to answer questions and provide assistance.
Responsibilities
- Verify and examine information and accuracy of loan application and closing documents
- Interview loan applicants to obtain personal and financial data and to assist in completing applications
- Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts
- Answer questions and advise customers regarding loans and transactions
- Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications
- Record applications for loan and credit, loan information, and disbursements of funds using computers
- Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers
- Present loan and repayment schedules to customers
- Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators
- Based upon underwriting decision, finish processing for loan closing or mail adverse action notice to borrowers
- Review loan files for completeness, accuracy and compliance with standards
- Provide exceptional customer service to both internal and external customers
Requirements
- Minimum two years of loan processing experience
- Knowledge of mortgage lending process, applicable laws and mortgage products
- Knowledge of customer and personal service principles
- Excellent interpersonal and communication skills
- Critical thinking and problem solving skills
- Ability to effectively process loans in a timely manner
- Ability to communicate effectively
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Retirement plan
About the Company
FEMBi has offered a wide array of mortgage and home-financing solutions throughout South Florida and Puerto Rico since its founding in 1997. The company is a leader in mortgage lending in the Southeastern United States, with a team of over 125 professionals. FEMBi offers diverse solutions including conventional, FHA, VA loans, and specialty products.
