Loan processors support both the origination and operation functions of residential conventional and government mortgages while providing a high level of customer service. This role suits a reliable mortgage professional who thrives in a fast-paced environment.
Responsibilities
Review all documents submitted by borrower within 48 hours of receipt
Communicate directly with all borrowers via email and/or phone, returning all calls within 24 hours
Review accuracy and completeness of Loan Application, Automated Underwriting System and Credit Report
Review entire credit report for accuracy (e.g., correct name (Jr, Sr etc.), property addresses (within 2 years and not on URLA), recent inquiries, liabilities, collections, Social Security numbers and any possible alerts etc.)
Order and retrieve 3rd party services (e.g., Credit report, Credit refresh, Credit supplements, Tax transcripts, Flood certificates, Fraud guard, VOE's, Payoffs etc.)
Review initial disclosures and check for signatures and dates
Review and calculate all types of income and any other mortgage related documents
Order all related condo documents if applicable (e.g., Master policy, budget, condo questionnaire etc.)
Review and analyze appraisal reports for accuracy (e.g., Name & property address, value, and date of appraisal)
Review title reports for the following but not limited to: Effective date, loan amount, proposed insured, open liens/judgments and tax information
Properly update Encompass to ensure current and accurate data
Submit complete file to Underwriter for initial underwrite & final review
Clear all prior-to-doc conditions
Effectively communicate with all parties and usage of the conversation log in Encompass to notate the loan files
Manage pipeline to ensure closing dates are met
Participate in weekly pipeline reviews with the Loan Officer and Processing Manager providing status of all files
Assist closing & post-closing with any additional documents or information needed to close out file
Keep informed of trends and developments in the mortgage industry to include regulation changes
Meet Round Point's commitment to compliance and keep abreast of industry new products and guidelines
Redisclose for change in circumstances if applicable
Review and update title
Order additional appraisal reports, if applicable (e.g., final inspection)
Requirements
High School diploma or equivalent required
4+ years mortgage experience in a mortgage processing position
Ability to verify all elements of a 1003, credit report, title quotes, tax certs, AUS, and mortgage Insurance
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Tailored applications submitted
Working knowledge of conventional and government loan programs
Strong organizational skills, attention to detail and ability to work in a high volume & ever-changing mortgage industry
Knowledge of consumer regulations—RESPA, TILA, TRID, HMDA, ECOA and all Fair Lending laws
Proficiency in Encompass LOS preferred and the ability to readily learn and operate effectively in other business technology applications required
Ability to work overtime when needed
Excellent communication and rapport building skills, promoting productive working relationships
Maintain sense of urgency
Maintain a level of professionalism when communicating with external clients
Ability to effectively communicate across multiple departments-originations, underwriting, secondary, processing and closing
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public
Nice to have:
Associate degree
Encompass experience
Advanced working knowledge of Word and Excel
Experience working in a fast-paced, high tech, and business paperless environment
Important Details
Locations: Fort Mill, SC; Coppell, TX
About the Company
RoundPoint Mortgage Servicing LLC is a fully integrated, non-bank mortgage company with a subservicing portfolio of approximately 900,000 loans. It was acquired by Two Harbors Investment Corp. (NYSE: TWO) in 2023, which leverages its core competencies of understanding and managing interest rate and prepayment risk to invest in its Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to its stockholders. Two Harbors was founded in 2009 and has grown into a leading publicly traded residential mortgage real estate investment trust (mortgage REIT).
