About This Role
Joining Outsourcey means being part of a mission to revolutionize global talent expansion by connecting businesses with dedicated full-time teams in the Philippines. This role involves processing loan applications and coordinating with various parties to ensure timely loan closings, suiting a detail-oriented professional with strong organizational skills.
Responsibilities
- Process loan applications: Review, verify, and process loan applications for a variety of mortgage products, including FHA, VA, jumbo, and conventional loans, ensuring all documentation meets industry standards
- Coordinate with clients and third parties: Act as the primary point of contact for borrowers, real estate agents, and underwriters, providing updates and gathering required information to facilitate loan approval
- Verify documentation: Examine income, credit, asset documentation, and other loan conditions for accuracy and compliance with underwriting guidelines and federal regulations
- Ensure timely closings: Track loan progress, manage deadlines, and resolve any issues that arise to ensure loans close on time without delays
- Maintain accurate records: Utilize the company’s loan processing software to update loan files, document communications, and track critical milestones in the loan lifecycle
- Stay current on industry standards: Regularly update knowledge of mortgage regulations, industry trends, and changes in loan program guidelines to maintain compliance
Requirements
- 3+ years of experience processing residential loans, including FHA, VA, and conventional loans
- Familiarity with federal and state mortgage regulations and industry standards, including RESPA, TRID, and loan underwriting processes
- Proven ability to manage multiple loan files, prioritize tasks, and meet tight deadlines in a fast-paced environment
- Exceptional accuracy in reviewing documentation, verifying data, and ensuring compliance with company and regulatory guidelines
- Experience using mortgage loan processing software and platforms such as Encompass or Calyx
- Strong written and verbal communication skills to effectively liaise with borrowers, underwriters, and third-party partners
Benefits
- Opportunity to shape the HR function of a rapidly growing BPO
- Work closely with a team of industry leaders who have successfully scaled BPOs in the past
- Career growth and development opportunities
About the Company
Outsourcey connects businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality, and helps elevate businesses with complete control and comprehensive support.
