About This Role
Working as a Business Officer for Greaves Finance, you will be stationed at assigned two-wheeler dealerships to assist customers with financing options. This role involves explaining finance schemes, understanding customer needs, and facilitating the loan application process from initial contact to disbursement.
Responsibilities
- Be stationed at the assigned two-wheeler dealership/showroom
- Approach walk-in customers and explain available finance schemes
- Understand customer requirements and recommend suitable loan products
- Assist customers in completing loan application forms accurately
- Collect, verify, and upload customer documents required for loan processing
- Coordinate with internal credit and operations teams for faster loan approvals
- Follow up with customers until loan disbursement is completed
- Maintain strong relationships with showroom sales executives and dealership staff
- Ensure timely completion of documentation while following company policies
- Generate leads from showroom walk-ins and convert them into successful loan disbursements
- Achieve monthly business and disbursement targets assigned by the company
- Maintain daily sales reports, customer records, and activity trackers
- Resolve customer queries related to loan eligibility, EMI, documentation, and repayment
- Ensure compliance with company guidelines and regulatory requirements
- Deliver excellent customer service to enhance customer satisfaction and repeat business
Requirements
- Age: Up to 32 years
- Male and female candidates can apply
- Immediate joiners preferred
- Intermediate or Graduate education
- Minimum 6 months of experience in the Loans Department
- Experience in Vehicle Loans, Two-Wheeler Loans, Auto Finance, Gold Loans, Personal Loans, Home Loans, or related financial products is preferred
- Comfortable interacting with customers and achieving sales targets
- Fluent in the local language of the assigned location
- Basic English communication is an added advantage
- Strong communication and interpersonal skills
- Customer handling and relationship-building ability
- Sales and negotiation skills
- Basic computer knowledge (MS Office, email, data entry)
- Understanding of loan documentation and financial products
- Ability to work under sales targets and deadlines
- Good problem-solving and follow-up skills
- Positive attitude with a customer-first approach
Nice to have:
