Loan Officer

About This Role

This loan officer role involves processing payday loan applications, verifying customer eligibility, and ensuring compliance with company policies. The position suits an experienced professional with knowledge of short-term personal loans and loan disbursement procedures.

Responsibilities

• Process payday loan applications and verify customer eligibility
• Review customer KYC documents, salary slips, bank statements, and income details
• Assess customer repayment capacity and basic creditworthiness
• Verify employment and banking details as per company procedures
• Coordinate with credit and operations teams for loan approvals and disbursements
• Ensure accurate documentation and timely processing of loan applications
• Follow up on pending applications and resolve documentation-related issues
• Maintain accurate customer records and update loan processing systems
• Ensure compliance with company policies and applicable RBI guidelines
• Maintain confidentiality of customer information and handle customer queries professionally

Requirements

• Practical knowledge of payday loan processing
• Understanding of short-term lending and customer eligibility criteria
• Knowledge of KYC verification, bank statement analysis, and income assessment
• Basic knowledge of MS Excel and loan management systems
• Good communication, analytical, and coordination skills
• Graduate in any discipline
• Minimum 1 year of mandatory experience in payday loans

Nice to have:

• Candidates with relevant experience in NBFCs or digital lending companies will be preferred

Benefits

• Flexible schedule
• Paid time off
• Provident Fund