About the role
Objective:
Last Mile Control Tower Agent oversees daily delivery operations, ensuring efficient loading, accurate documentation, and timely dispatch. The role includes coordinating with customers and delivery teams, managing AWBs and driver assignments, handling planning and scheduling, and maintaining service standards through reporting, route optimization, time sheet management, and compliance with safety requirements.
Jobe description :
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Warehouse loading Oversight:
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Morning Loading Coordination:
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Creating of Air Waybills (AWBs):
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Driver Task Assignments:
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Recording Loading Details:
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Coordination with customer
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Communication to Prevent Double Scheduling:
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Vehicle Time Monitoring:
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Customer Interaction and reporting
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Dispatch monitoring
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creating a Daily Report:
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Next Day LMD Delivery Planning:
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Receive and review delivery plans for the following day.
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Advise delivery teams on any special instructions that need to be communicated to delivery teams.
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Plan which team should deliver to which location
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Plan how many items to fit in the truck ( items : Furniture for delivery and assembly )
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Time Sheet Management
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Equipment and Safety Compliance
REMARKS:
Excellent English communication is mandatory
Arabic speaker is a plus
1+ years of experience in Last mile delivery or Delivery planning
Knows the areas / cities of UAE and especially DUBAI
Millions of jobs, with real people getting hired every day
Questions, answered
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