Litigation Docketing Manager

About This Role

The Manager, Litigation Docketing leads the firm's Litigation Department docketing function, ensuring the accuracy, integrity, and effectiveness of docket management processes for litigation matters nationwide. This role provides strategic and operational leadership for the docketing team, driving consistent service delivery, process standardization, quality assurance, and continuous improvement initiatives. The Manager partners with attorneys, leadership, information technology, and business professionals to track critical deadlines and case events, supporting compliance, client service, and matter management.

Responsibilities

• Develop, streamline, and implement docketing process improvement strategies using data-driven analysis, documented workflows, and best practices to promote consistency and scalability
• Guide the execution of litigation docketing procedures, ensuring adoption through cross-training, communication, and ongoing reinforcement
• Provide day-to-day supervision of and guidance to Litigation Docket Analysts and Coordinators, including evaluation, regular mentoring, feedback, and goal setting
• In collaboration with the DOO, develop, monitor, and report on key performance indicators (KPIs) related to accuracy, timeliness, workload distribution, and service quality for the Litigation docketing team
• Analyze training needs and provide recommendations to the DOO concerning ongoing department training initiatives, including curriculum development, onboarding enhancements, and targeted skill-building
• Ensure that Litigation Docket Analysts and Coordinators have access to training and tools necessary to ensure accuracy of docketed data, and for assessing the effectiveness of such training through quality and performance metrics
• Perform regular audits of data in the docketing database with a focus on clearing outdated records and developing standard and customized reports that deliver valuable information to Department and practice group leadership
• Communicate and coordinate with the DOO and the IT department on maintenance and updates to the Litigation docketing database
• Onboard incoming portfolios/files into the firm's docketing database
• Work directly with new and lateral hires to review firm docketing procedures, including post-integration review
• Review closed cases to ensure significant events(s) and outcome are properly noted in the centralized docketing system

Requirements

• High School Diploma or equivalent required, Bachelor's Degree strongly preferred
• Minimum of five (5) years of litigation docketing experience required
• Minimum of five (5) years of supervisory role experience required

About the Company

Foley & Lardner LLP is a firm that embraces and develops unique perspectives, experiences, and abilities, offering opportunities and resources to gain experience, advance professional goals, and forge meaningful connections.