About This Role
Working outdoors in a fast-paced environment, the Line Service Professional provides an elite level of customer service to crew and passengers on the ground. This role is vital to daily operations, involving fueling and positioning aircraft, assisting with luggage, and communicating effectively on the radio.
Responsibilities
- Greet passengers and crew members upon arrival
- Coordinate with coworkers, clients, and vendors to provide ground services for general aviation aircraft, such as fueling, lavatory, ground power, and potable water services, delivering catering
- Marshall, tow, and position aircraft on the ramp and in hangars
- Perform fuel movement, quality control, disposal, and paperwork
- Conduct daily checks and upkeep of crew cars and vehicles
- Maintain safe, clean, and secure ramps and operations
- Drive a shuttle vehicle with passengers
- Attend monthly crew meetings
- Complete annual recurrent training
Requirements
- Customer service experience in the service industry preferred
- Prior aircraft ground handling experience a plus
- High School Diploma
- Entry level position
- Ability to work evenings, weekends, and holidays
- Acceptable driving record
- Ability to pass a background check
- Zero tolerance drug-free employer includes pre-employment and random screening
- Customer focus
- Naturally outgoing/extroverted
- Communicate with customers and employees in person, on phone, and through radio communications
- Must be able to operate a motor vehicle and be insurable by our insurance company (Requires clean driving record)
- Strong computer skills including Microsoft Office products
- Basic mathematical knowledge
Nice to have:
Benefits
- Matching 401k program
- Paid Time Off (PTO)
- Medical, Dental, and Vision coverage
- Performance-based bonuses
Important Details
- Schedule: shift work, including evenings, weekends, and scheduled company holidays
- Travel: No travel is expected
About the Company
Million Air services private, military, and commercial aircraft, celebrating a passion for aviation and providing extraordinary customer experiences. The company thrives in a team environment to live its motto of “We are Ladies and Gentlemen, serving Ladies and Gentlemen.” Million Air's vision is to be the premier, worldwide, industry-leading aviation service provider.
