About This Role
This Lifeguard role is responsible for ensuring the safety and well-being of patrons at aquatic facilities. The position focuses on preventing accidents, enforcing rules, and responding effectively to aquatic emergencies in accordance with Ellis & Associates (E&A) standards. Lifeguards are expected to maintain vigilance, provide high-level customer service, and participate in ongoing training.
Responsibilities
- Monitor pool and aquatic facilities to ensure guest safety
- Enforce all facility rules and regulations consistently and fairly
- Recognize and respond quickly to all aquatic emergencies
- Administer first aid, CPR, and emergency oxygen as necessary
- Participate in regular in-service training and skill audits as required by Ellis & Associates or the East Longmeadow Recreation Department
- Maintain vigilance and focus during assigned shifts
- Complete daily equipment inspections and maintain cleanliness of the pool area
- Provide exceptional customer service to guests and assist with questions or concerns
- Report unsafe conditions or incidents to supervisors promptly
Requirements
- Must be at least 15 years of age
- Prior lifeguarding or customer service experience preferred
- Knowledge of general aquatic safety and East Longmeadow Recreation department policies
- Ability to remain alert and attentive for extended periods
- Ability to respond calmly to emergency situations
- Ability to work flexible hours, including weekends and holidays
- Strong swimming skills and physical fitness
- Effective communication and teamwork skills
- Current Ellis & Associates Lifeguard License, or the ability to obtain prior to employment
- Successful SORI and CORI is required
- Ability to communicate and hear
- Ability to use hands to finger, handle, or feel
- Occasionally required to stand, walk, sit, and reach with hands and arms
- Frequently required to lift and/or move objects weighing up to 50 pounds
- Ability to swim 200 yards continuously
- Close, distance, color, peripheral vision, and depth perception are required
- Ability to perform water rescues and other lifeguard skills as outlined by Ellis & Associates standards
Important Details
- Supervision: Reports to the Head Lifeguard or, in the absence of one, the Aquatics Director; works with moderate supervision
- Job Environment: Majority of work performed in typical aquatic conditions, with frequent interruptions, noise level ranges from quiet to loud; work may be performed at an indoor or outdoor pool setting; constant contact with the public
