Life Skills Coach

About This Role

This role involves providing comprehensive case management, outreach, and counseling to young adults (18-28 years old) aging out of foster care, residing in a supportive housing facility. The coach will refer residents to various educational, career, and health programs.

Responsibilities

• Conduct a comprehensive intake assessment for all new residents and review agency policies and procedures with them
• Develop treatment plans for all residents
• Monitor clients' emotional, social, and physical well-being, as well as their progress
• Maintain concise and accurate resident files in the Salesforce database
• Monitor residents' medication
• Provide residents with necessary referrals, including emergencies such as hospitalization, detox, etc.
• Inform residents about on-site, agency, and community resources that are available to them
• Participate in case conferences, staff meetings, and training sessions
• Represent the agency at assigned meetings and conferences
• Input data in Salesforce and Maven databases
• Attend professional development trainings, supervision meetings, case conferences, and staff meetings
• Provide monthly statistical reports on time and accurately
• Work cooperatively with staff at all levels to ensure quality service provision and the development and improvement of team performance
• Assist residents in planning, prioritizing, and setting long-term and short-term goals
• Maintain and oversee documentation of case files for compliance with regulatory agency

Requirements

• Associate's Degree in Social Work, Psychology, Sociology, Human Services, or a related field is required
• Master's Degree and/or Bachelor's Degree in Social Work, Psychology, Sociology, or Human Services or related field with two to five years experience preferred
• Previous experience in the following areas: mental illness, substance abuse, housing, health, entitlements, workforce, and formerly incarcerated
• Strong understanding of the developmental needs of young adults
• Sensitivity to ethnic and cultural diversity
• Knowledge of and commitment to working from a strength-based perspective
• Excellent written and verbal communication skills
• Strong computer skills
• Bi-lingual (Spanish) a plus
• Authorized to work for ANY employer in the U.S.

About the Company

Phipps Neighborhoods, the social service affiliate of Phipps Houses, has been a catalyst for community growth and empowerment for over 50 years. Its mission focuses on creating safe, inclusive spaces where community members can access education, career opportunities, and economic pathways, serving approximately 14,000 New Yorkers annually. The organization addresses barriers to educational achievement, economic security, and career stability through education and school-day programs, sector-focused training and employment placement pathways, and community and economic empowerment services.