About This Role
This nursing role involves serving as a responsible member of the nursing team, interacting with Veterans, family members, clinicians, and supportive personnel regarding patient care. The work includes a full range of functions with general review by a Registered Nurse or clinician, focusing on diverse patient populations and directly affecting their well-being.
Responsibilities
- Appropriately interact with Veterans, Family Members, Clinicians, and Supportive Personnel related to patient care activities and outcomes, adhering to established customer service standards
- Recognize that illness and/or hospitalization may cause fear and anxiety which patients may express in a variety of behaviors and respond appropriately
- Anticipate circumstances or populations that may increase the likelihood of a fear or anxiety response and intervene appropriately and promptly
- Identify age-specific or population-specific learning needs and provide patient education materials, documenting teaching in the medical record
- Provide patient education on topics such as pre and post-op care, diabetic self-care, wound/stoma care, activities of daily living, self-administration of medication, common disease-specific education, health coaching, injection training, blood glucose checks, dietary concerns, and tobacco cessation
- Promote team cohesion, participate in unit activities to enhance a positive work environment, and contribute to performance improvement activities
- Respond to view alerts, secure messages, and clinic protocols and procedures
- Ensure all members of the healthcare team are aware of patient concerns, changes in health status, or patient needs
- Seek guidance as needed for complex or infrequent care needs
- Ensure documentation in the medical record reflects conversations with Veterans, families, and other members of the healthcare team, including actions taken, communication, and follow-up
- Remain current on licensure requirements, basic life support, and all related mandatory education
- Demonstrate nursing functions within the scope of practice
- Demonstrate knowledge and skill sufficient to prepare, administer, and appropriately document actions taken specific to commonly prescribed oral, topical, subcutaneous, intramuscular, and/or intravenous medications in accordance with facility policies and procedures
- Perform treatments according to established policies, operating procedures, and protocols
- Demonstrate the ability to recognize and report abnormalities or deviations from normal, take initial corrective action, and report to the RN and/or Clinician
- Contribute to Veteran treatment plans and support the successful completion of healthcare visits by collecting and reporting data, providing health coaching and disease-specific education, and administering medications and treatments