Licensed Clinician / Behavioral Health Team Lead

About This Role

Serving as the primary contact and coordinator of services for individuals facing mental health or substance abuse challenges, this role involves supporting people in residential, school, workplace, and community settings. The Team Lead coordinates and monitors services identified in each person’s Person Centered Plan, and supervises and directs other staff to ensure quality service delivery.

Responsibilities

• Work closely with paraprofessional and clinical/professional staff to maintain communication and provide feedback, standardize procedures, and expedite PCP implementation
• Participate in a first responder on-call system available to consumers and/or their natural support network on a 24/7/365 basis; coordinate “first response” resources according to consumer need and the PCP
• Provide employees with individual-specific training and training in the knowledge, skills, and abilities required by the population and age to be served
• Interview, hire, and train employees
• Plan, assign, and direct work
• Appraise performance; reward and apply corrective action to employees
• Address complaints and resolve problems
• Complete Service Authorization Requests as needed and ensure that current service authorization is in place prior to the provision of any service
• Provide clinical supervision to all employees
• Minimize the negative effects of psychiatric symptoms or substance dependence that interfere with the recipient’s daily living and personal development
• Complete documentation of services including a daily full service note that includes the name of the person supported, Medicaid identification number, date of service, purpose of contact, describes the interventions, includes the time spent performing the interventions, effectiveness of the intervention, the signature and credentials of the staff providing the service

Requirements

• May be required to be a Qualified Professional as defined by the service definition requirements
• Qualified Professional is defined as an individual who holds a license, provisional license, certificate, registration or permit issued by the governing board regulating a human service profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in MH/DD/SA with the population served; the QP function may be completed by a Certified Clinical Addiction Specialist (CCAS) or Certified Clinical Supervisor (CCS)
• A graduate of a college or university with a Master’s degree in a human service field and has one year of full-time post-graduate degree accumulated MH/DD/SA experience with the population served
• A graduate of a college or university with a bachelor’s degree in a human service field with two years of full-time, post-bachelor’s degree accumulated MH/DD/SA experience with the population served