Library Technician

About This Role

This Library Technician role is responsible for operating the special library of the Ontario Nurses' Association, providing access to print and digital information resources for staff. The position involves managing library collections, offering research and reference services, and overseeing library software and databases to support organizational priorities.

Responsibilities

• Provide orientation sessions to staff on library services and database resources
• Arrange training on external databases to support effective resource utilization
• Provide reference and information services to staff by responding to research inquiries
• Conduct literature and database searches, identifying relevant information resources
• Assist staff in locating, accessing, and evaluating information required
• Account for interlibrary loan services, liaising with external libraries and regional offices
• Coordinate resources not available in the collection
• Draft and distribute weekly information e-Bulletin summarizing case law, legal developments, journal articles, and reports
• Identify and communicate developments, particularly legislative/regulatory changes, to stakeholders based on their specific interests and information needs
• Maintain the library catalogue by cataloguing, classifying, indexing, and updating library resources
• Develop and maintain subject headings, keywords, and other metadata to support efficient location, retrieval, and use of materials
• Assess existing library software and provide recommendations on system enhancements, upgrades, or replacement options
• Evaluate and recommend publications, subscriptions, and resources based on organization needs and budget
• Process new acquisitions, including physical preparation and electronic resource activation
• Serve as the primary liaison with publishers, vendors, and information providers, coordinating subscriptions, contracts, invoices, and purchases
• Track library expenditures and produce monthly financial reports to support budget monitoring and planning
• Administer the library's subscriptions, contracts, and licensed information resources
• Advise managers on resource selection, oversee electronic resource access, monitor contract and renewal obligations, and ensure compliance with licensing and copyright requirements
• Perform other duties as assigned

Requirements

• Post-secondary diploma in Library and Information Technician
• Minimum of 2-3 years of experience working in library services, information management, and/or a public service research environment, with demonstrated experience supporting research and information requests
• Experience with Labour and administrative Law Research platforms using Westlaw (including digital looseleaf, Topical Texts and Annotation collections), Lancaster House, LexisNexis, and CanLii
• Knowledge of Ministry of Labour, collective bargaining, and related databases
• Excellent communication and customer service skills
• Demonstrated record management skills and experience (manual and electronic)
• Detail-oriented with excellent organizational skills
• Advanced knowledge of Microsoft Office 365 (including Word, Excel, PowerPoint, SharePoint)
• Ability to multi-task, prioritize, and manage multiple deadlines in a fast-paced environment in accordance with instructions
• High level of accuracy and strong attention to detail while remaining calm and professional during high pressure situations
• Ability to work effectively in both in-person and hybrid environments

Nice to have:

• Previous experience working with a union
• Experience with library management software, such as Inmagic or comparable systems
• Familiarity with a range of library technologies and platforms

Important Details

• Application deadline: October 30, 2026, 4:30 pm

Application Process

• Apply via ONA Jobs

About the Company

The Ontario Nurses ’ Association (ONA) is Canada’s largest nurses’ union, representing 68,000 nurses and health-care professionals, and 18,000 nursing student affiliates. ONA defends the rights of and advocates for nurses and health-care professionals who provide care in various settings across Ontario.