Library Page

About This Role

This Library Page position offers an educational opportunity for students currently enrolled in an accredited program, providing knowledge about working within a library system. You will assist patrons and staff with various tasks, gaining experience to help decide if a library career is for you. The role suits candidates with a strong work ethic, reliability, excellent communication skills, and a friendly demeanor.

Responsibilities

• Project a positive and courteous attitude to the public by providing exceptional customer service
• Shelve and arrange books, CDs, DVDs, and other library materials alphabetically and numerically
• Answer in-person inquiries, help patrons locate needed materials, and refer patrons to the appropriate place or person for assistance
• Assist patrons with basic computer, internet, and audio/visual equipment usage
• Locate and prepare library materials requested by patrons
• Assist staff with checking materials for damage and removing them from the shelves
• Help set up public spaces for events and programs
• Perform other related tasks as needed

Requirements

• Currently enrolled as a student in a degree program/accredited school (High School, GED Program, Associate's Degree, Bachelor's Degree, Master's Degree, etc.)
• Proper employment certificate for minors under 18 as required by NYS law
• Ability to accurately and efficiently sort and arrange items in alphanumeric order
• Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
• Excellent customer service skills and the ability to work with a diverse patronage
• Superb interpersonal and communication skills
• Strong problem-solving skills
• Demonstrated ability to work as part of a team
• Demonstrated reliability and professionalism
• Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications

Nice to have:

• Ability to troubleshoot basic computer and printer issues
• Experience with eReaders and library technologies
• Ability to speak foreign languages

Important Details

• Schedule: 15 hours per week, including evenings and Saturdays; variable based on library needs and subject to change
• Union/Non Union: Non-Union
• FLSA Status: Non-Exempt

About the Company

The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations, including research and branch libraries, throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming, and more to everyone from toddlers to scholars. It serves more than 18 million patrons annually and millions more globally through its online resources.