About This Role
This role is for an enthusiastic and customer-focused Library Officer to join the Yamba Library team. You will contribute to a welcoming community space where literacy, lifelong learning, creativity, and connection thrive.
Responsibilities
- Provide exceptional customer service and information assistance
- Plan, promote and deliver library programs, events, outreach activities and learning opportunities that support literacy, lifelong learning and community engagement
- Support the day-to-day operation of Yamba Library and Community Centre, including oversight of the facility, service delivery and operational requirements, ensuring a positive customer experience and effective use of community spaces
- Promote library services, resources and digital technologies
- Assist customers with technology and digital literacy enquiries
Requirements
- Enjoys working with people from diverse backgrounds
- Excellent communication and customer service skills
- Enthusiastic, positive and team-oriented
- Strong organisational and time management skills
- Comfortable using computers, digital resources and technology
- Genuine passion for community engagement and lifelong learning
Benefits
- Popular flex time offering
- Fitness Passport program providing discounted gym and pool access for the entire household
- Leadership programs, study assistance, internal secondments and on-the-job training
- Access to 24/7 confidential support through the Employee Assistance Program (EAP)
- Long service leave after 5 years employment
Important Details
- Application deadline: 3 November 2026, 11:30pm Tuesday
Application Process
- Upload your resume, cover letter, relevant certificates and licences
- Address the target questions (maximum 300 words per question):
- Q1. How do you measure success regarding community or customer engagement?
- Q2. Describe a situation where you showed initiative. What was the outcome?
- Q3. What technologies and systems have you used to improve workflow and project delivery?
- Q4. Can you describe the last time you have had to use your own initiative to progress your own or a team project?
Other Important Information
- All successful candidates will be required to undertake a drug and alcohol screening
- A pre-employment medical check may be required
About the Company
Clarence Valley Council aims for Clarence Valley to be a community full of opportunity. Located in the heart of the Northern Rivers, the Clarence Valley has over 100km of stunning beaches, national parks and 60 unique towns and villages. As one of the region's largest employers, it provides job security and career opportunities. The Council is working on plans to make the Valley even better by 2036.
