Library Clerk II Branch Library

About This Role

This Library Clerk II position serves as the primary point of contact for patrons entering the building or calling the library for assistance, handling various circulation tasks and patron inquiries. The role involves assisting with training and supervision of part-time library clerks and may act as In-Charge staff when a Clerk III is absent.

Responsibilities

• Serve as the first point of service for patrons entering the building or calling the library for assistance, referring to other departments as necessary
• Encounter irate patrons or handle emergency situations
• Assist with training and supervision of part-time library clerks
• Serve as In-Charge staff in the absence of a Clerk III
• Charge and discharge library materials using an integrated library system, including interlibrary loans, patron holds, and partnership library reserves
• Routinely use software applications, shelving classifications, internet, email, and spreadsheets to complete daily tasks
• Utilize Radio Frequency Identification (RFID) and convert collections on-the-fly as necessary
• Input and maintain patron data in the automated circulation system
• Maintain patron records
• Issue library cards
• Follow the Patron Confidentiality Policy
• Assist patrons paying for overdue fines and/or lost materials, handling cash, cash register, credit cards, and equipment
• Count, reconcile, and balance accounts, prepare daily deposits and monthly reports
• Reroute circulation materials to other branches
• Routinely load and unload bins of library materials weighing up to 25 lbs
• Receive, sort, and process new, existing, and/or donated delivery items
• Routinely push loaded book trucks, search shelves for missing or requested items, shelve books and other library materials, and prepare items for the Hold Shelf
• Receive and check-in new periodicals, journals, and newspapers, process and maintain the collections
• Weed older or damaged materials
• Attend and participate in staff meetings, Staff Development Day, committee meetings, and training sessions
• Order supplies
• Process, mend, and clean books and/or AV items
• Order and receive library materials and check invoices
• Create records and change holdings using an automated system
• Process mail for the library system
• Perform database maintenance
• Participate in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers

Requirements

• High School Diploma/GED
• Two years of job-related experience