About This Role
This library assistant role involves providing excellent customer service to patrons, assisting them with various library resources and equipment, and performing general circulation duties. The position suits an organized and self-motivated individual with strong computer skills and a cooperative attitude.
Responsibilities
- Provide excellent customer service, assisting patrons with computers, phones, and other library resources and equipment
- Provide minimal patron training on computers, phones, and other library resources and equipment
- Perform shelving duties, ensuring items are in their proper place
- Aid patrons in locating materials
- Perform clerical and general circulation duties
- Help and instruct patrons on how to locate materials using the Public Access Catalogs, Internet, and the BRL website
- Access collection and circulation information
- Check materials in and out
- Participate in library programming for various age groups
- Provide a welcoming library environment for patrons
- Perform additional duties as required under the supervision of the branch supervisor
Requirements
- High school diploma or GED required
- Outstanding customer service skills
- Ability to meet the public with eagerness, sincerity, and diplomacy
- Professional
- Highly organized
- Attention to detail
- Great computer skills
- Ability to work independently and accurately
- Self-motivated
- Ability to use reference tools and all other library materials to best serve the public
- Ability and willingness to participate in a team environment
- Cooperative attitude to work with other employees and under supervision
Nice to have:
- Some college preferred
- Working knowledge of Microsoft Office or equivalent software applications
Benefits
- Social Security
- Worker’s Compensation
- Vacation: 80 hours after completion of first work year and successful completion of Introductory Period
- Sick leave: 8 hours per month, indefinite accumulation
- 13 paid holidays (library closed)
- 8 hours paid personal leave per year
- Dental insurance after six months
- Long-term disability insurance after six months
- Life insurance after six months
Important Details
About the Company
BRL provides library services to the public.