Legal Operations Processor

Position Summary The Legal Operations Processor will work in a team environment executing the day-to-day processing of Integrity’s entity licensing, Secretary of State filings, DBA filings, and certificate of insurance requests. This is an entry-point role focused on accurately and efficiently completing high-volume, transactional tasks under the guidance of Legal Operations Coordinators and Senior Processors. The Processor must have strong attention to detail, a willingness to learn state-specific licensing, filing, and regulatory processes, and a proactive, team-oriented attitude. This role requires the ability to follow established procedures and playbooks closely while building the foundational knowledge needed to grow within the department.

Position Responsibilities

• Process new insurance license applications, renewals, and change requests (including DRLP forms, address changes, and changes of directors/officers) directly on state systems, NIPR, or SIRCON
• Prepare and submit routine Secretary of State filings, including annual/biennial reports and registered agent updates, under the direction of a Coordinator or Senior Processor
• Prepare and file routine DBA (“doing business as”) registrations and renewals, and update the department’s tracking logs
• Assist with issuing certificates of insurance based on established templates and instructions, ensuring accuracy of named insureds and coverage details
• Respond to routine internal queries regarding license, filing, and certificate status, escalating more complex questions to a Coordinator or Senior Processor
• Maintain accurate and organized records of licenses, filings, and certificates within department systems
• Follow department playbooks and standard operating procedures, flagging inconsistencies or opportunities for improvement to the team
• Support the team with administrative tasks related to licensing and legal operations as needed
• Meet individual productivity and quality goals within expected deadlines and SLAs

Position Requirements

• High school diploma required; Associate’s or Bachelor’s degree preferred
• 0–2 years of relevant work experience; prior experience in insurance licensing, legal operations, or administrative support is a plus
• Strong attention to detail and accuracy in high-volume, repetitive tasks
• Ability to follow instructions, policies, and procedures closely
• Friendly, professional customer service attitude
• Good written and verbal communication skills
• Willingness to learn new processes, state forms, and technology systems (including NIPR and SIRCON)
• Ability to manage time effectively and meet deadlines in a fast-paced environment
• Comfortable working in a team environment
• Basic proficiency with Microsoft Office and general computer literacy

About Integrity Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.