Legal Business Analyst - Knowledge Management - Law Firm - Hybrid

About This Role

Joining a dynamic team that thrives on innovation and collaboration, the Legal Business Analyst plays a pivotal role in the Knowledge Management department. This role involves translating evolving business needs into practical solutions, influencing advancements in legal technology and efficiency, and bridging the gap between legal practice groups, technical delivery teams, and the Knowledge Management (KM) department. The ideal candidate will analyze legal workflows, identify process bottlenecks, and deploy technology solutions to improve firm efficiency.

Responsibilities

• Evaluate, map, and re-engineer existing legal and administrative workflows to eliminate redundancies and improve client service delivery
• Support the implementation, adoption, and ongoing maintenance of firm-wide enterprise software, document management systems (DMS), and KM repositories (e.g., iManage, SharePoint, HighQ)
• Partner with practice groups to design, enforce, and maintain consistent data taxonomies, folder structures, and metadata tagging to optimize searchability and findability
• Develop and manage systematic processes to harvest, sanitize, and store high-value work product, standard forms, templates, and closing binders into the firm's central knowledge base
• Build, test, and maintain low-code automated workflows and document assembly templates to streamline manual legal tasks and accelerate content drafting
• Assist in authoring and enforcing firm policies regarding data privacy, information lifecycle, KM security permissions, and the ethical use of artificial intelligence tools
• Gather functional requirements, draft technical documentation, and guide projects from conception through deployment using Agile or Waterfall frameworks
• Serve as the primary translator between practicing attorneys, administrative leadership, and software developers to ensure high technology and KM platform adoption rates

Requirements

• Bachelor’s degree in Business Administration, Management Information Systems (MIS), Library/Information Science, or a related field
• 3+ years of progressive experience as a Business Analyst, with a strong preference for candidates coming from a law firm, corporate legal department, or professional services firm with an established KM program
• Proficient with enterprise automation suites (e.g., Microsoft Power Platform), document management systems (DMS), and experience administering modern KM search/intranet platforms

About the Company

Our client's team highly values professional growth by offering an array of benefits and opportunities to ensure a balanced and rewarding career.