This remote opportunity is ideal for a detail-oriented professional who enjoys supporting legal teams and delivering an excellent client experience. You will help manage daily administrative operations, coordinate calendars, maintain electronic case files, and ensure important communications are handled efficiently. Working closely with attorneys and clients, you will support case-related processes while helping keep appointments, deadlines, and documentation organized. The role requires strong written and verbal English skills, sound judgment when handling confidential information, and the ability to manage competing priorities. You will use digital tools to coordinate communications, support routine case management, and provide clients with timely logistical information. This full-time, long-term position offers the opportunity to build your career in a professional, US-based legal environment while working remotely from Brazil.
Responsibilities
Assist with the day-to-day administrative operations of the legal team and provide general support for active legal matters
Respond to client inquiries by email and telephone, provide general administrative information, and maintain a professional, approachable, and reassuring communication style
Open, organize, update, and maintain electronic client and case files, ensuring documents, emails, and relevant information remain accurate and accessible
Schedule client appointments, coordinate commitments on the attorney’s calendar, relay messages, and confirm upcoming appointments and court appearances
Contact courts and relevant offices to verify scheduled appearances and appointments, and communicate practical details such as locations, dates, times, and other logistical requirements to clients
Monitor incoming communications through Microsoft Outlook, identify important requests, route correspondence and documentation to the appropriate team members, and forward relevant third-party communications to clients
Monitor deadlines, track administrative tasks, complete follow-ups related to client matters, and help ensure clients receive necessary information promptly
Anticipate routine client needs, build positive relationships, provide timely administrative updates, and help create a smooth and supportive client experience
Protect sensitive client information, recognize requests that require attorney involvement, and escalate legal questions or matters beyond the scope of administrative support
Assist with electronic filing and routine case management processes while maintaining organized documentation and accurate administrative records
Requirements
Previous experience working in a law firm or legal environment is required
Experience as a Legal Assistant, Legal Administrator, Client Care Assistant, or in a similar position is preferred
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Excellent written and verbal English communication skills are essential for communicating with clients and supporting a US-based legal team
Strong computer skills and the ability to learn new legal, communication, and case management platforms
Experience managing professional email inboxes, calendars, appointments, and related communications
Experience handling confidential and sensitive client information with discretion and professionalism
Familiarity with LEAP Legal Software and the Zoltiles phone application is beneficial but not required, provided you are comfortable learning new systems
Ability to maintain accurate electronic files, monitor deadlines, manage documentation, and ensure important requests are not overlooked
A client-focused approach, professional telephone and email etiquette, and the ability to explain administrative and logistical information clearly
Ability to manage changing priorities, follow through on routine tasks, anticipate client needs, and recognize when a matter should be escalated
Full-time availability, Monday through Friday, with the listed working hours of 9:00 AM to 6:00 PM Eastern Time (EST/EDT). Candidates should confirm the applicable schedule and time-zone arrangements during recruitment
Benefits
Paid leave to support rest and work-life balance
Eligibility for bonus opportunities
Full-time employment opportunities with a long-term career focus
Parental leave benefits
Access to training and professional development opportunities
Support from a dedicated team throughout the working relationship
An emphasis on aligning with clients’ core values and expectations
Important Details
Work format: 100% remote, home-based position
Application Process
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements
The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company
The final decision and next steps (interviews, assessments) are managed by their internal team
