Leasing Manager

About This Role

The Leasing Manager plays a key role in providing affordable housing solutions by processing units for inspection and rental amount verification. This position is responsible for expanding housing opportunities with new and existing property owners and enhancing relationships between the DHA, property owners, the real estate industry, elected officials, HUD local officials, and the general public by providing information about agency policies and programs.

Responsibilities

• Implement DHA policy to encourage participation by owners of units located outside areas of poverty or minority concentration
• Inform rental voucher holders of the full range of areas where they may lease units both inside and outside the PHA’s jurisdiction
• Supply a list of landlords or other parties who are willing to lease units or help families find units, including units outside areas of poverty or minority concentration
• Market the Housing Choice Voucher Program to property owners of units located outside areas of poverty or minority concentration
• Maintain and update marketing materials for new and existing property owners
• Oversee the intake, management, and processing of all Request for Tenancy Approval (RFTA) packets for the Housing Choice Voucher Program
• Supervise staff to ensure the accuracy, integrity, timeliness, and consistency of all Rental Adjustment and new unit contract rent requests
• Coordinate and participate in meetings with public and private agencies, community organizations, and industry groups to further the goals of the Agency for property owner recruitment
• Assure all vendor changes are processed in a timely manner
• Coordinate with Section 8 case managers to assure rental adjustments are processed in a timely manner
• Monitor DHA reports to assure payments are correct and contracts are executed
• Act as liaison and central point of contact for property owners and property managers interested in participating and currently participating in the Housing Choice Voucher Program
• Brief landlords on DHA policy and HUD regulations
• Report incidences of fair housing discrimination encountered in landlord recruitment and daily activities
• Maintain statistical information and prepare reports and related documents
• Review and resolve complaints and grievances, policy exceptions, and changes in resident status
• Meet regularly with landlords to offer support and guidance
• Analyze and evaluate issues and proposals, develop recommendations, and direct the implementation of solutions
• Respond to complaints, questions, and inquiries
• Resolve complaints in accordance with DHA policy

Requirements

• 4 Year Degree