About This Role
This role is for a customer-focused Leasing Consultant to join a multifamily property management team. The position involves generating and following up on leasing leads, conducting property tours, converting prospects into leases, coordinating move-ins, and supporting overall occupancy and resident satisfaction goals.
Responsibilities
- Respond promptly to leasing inquiries by phone, email, online platforms, and walk-ins
- Follow up consistently with prospective residents to convert leads into leases
- Conduct property tours and effectively showcase apartment homes, amenities, and community features
- Process rental applications, verify required documentation, and coordinate approvals in accordance with company policies
- Prepare lease agreements and coordinate move-in scheduling and documentation
- Maintain accurate prospect records, lead activity, and leasing reports within the property management system
- Assist with marketing initiatives, online listings, resident referrals, and outreach efforts
- Monitor competitor properties, rental rates, concessions, and local market trends
- Maintain model apartments, leasing office presentation, and overall curb appeal
- Provide excellent customer service to prospective and current residents
- Work closely with the Property Manager and maintenance team to ensure apartments are ready for occupancy
- Support occupancy, leasing, and revenue goals while complying with Fair Housing laws and company policies
Requirements
- Previous apartment leasing or multifamily property management experience preferred
- Strong sales, customer service, and interpersonal skills
- Excellent verbal and written communication skills
- Ability to manage multiple leads and priorities in a fast-paced environment
- Proficiency in Microsoft Office and property management software; Yardi experience is a plus
- Professional appearance, positive attitude, and strong attention to detail
- Knowledge of Fair Housing regulations and leasing procedures preferred
- Ability to work weekends as required
- Must be currently authorized to work in the United States on a full-time basis
Benefits
- Opportunities for professional development and growth within an inclusive team environment
- Medical, Dental, Vision, and Life coverage for employee and premium allowance/subsidy for employee
- Paid Vacation
- Paid Sick Leave
- 401(k) with Enhanced Employer Safe Harbor match
- 10 paid holidays in a year
- Professional membership reimbursement
