About This Role
Leading property leasing operations with enthusiasm and professionalism is the core of this role. You will oversee the entire leasing process, from marketing available units to negotiating lease agreements, ensuring a seamless experience for prospective tenants while maintaining compliance with all relevant laws and regulations. This position offers an exciting opportunity for a motivated individual passionate about real estate, property management, customer service, and team leadership.
Responsibilities
- Manage the full cycle of lease or rental agreement management, including drafting, negotiation, renewal, and termination processes
- Utilize property management tools such as Yardi and CRM to track vacancies, lease statuses, and tenant information efficiently
- Manage the virtual make ready board and vacant apartment assignments alongside the Maintenance Leadership Team
- Create and execute efficient hands-on leasing training programs
- Conduct property tours for prospective tenants, highlighting features and benefits to upsell units effectively
- Ensure compliance with Fair Housing regulations, landlord-tenant law, LIHTC (Low-Income Housing Tax Credit), Section 8 housing programs, and other legal requirements
- Handle client communication with professionalism via phone etiquette and in-person interactions to foster positive relationships
- Collaborate with team members on budgeting, conflict management, and property marketing strategies to maximize occupancy and revenue
- Maintain accurate data entry, filing systems, and administrative records related to leasing activities using property management software like Yardi or OneSite
- Support property management activities by assisting with legal administrative tasks such as reviewing contracts and managing landlord-tenant disputes
- Engage in customer service excellence by resolving tenant inquiries promptly and professionally while upselling additional services or amenities when appropriate
Requirements
- Proficiency in property management software including Yardi and CRM (Computerized Maintenance Management System)
- Strong knowledge of landlord-tenant law, Fair Housing regulations, LIHTC compliance, Section 8 housing programs, and related legal frameworks
- Experience in real estate administrative functions such as data entry, filing, contract management, and office procedures
- Excellent customer service skills combined with effective negotiation abilities to close leases successfully
- Demonstrated team management skills with the ability to lead a leasing team confidently while fostering collaboration
- Familiarity with property maintenance coordination and facilities management practices
- Competence in budgeting processes and financial recordkeeping related to leasing activities