About This Role
Leading the leasing operations is the main purpose of this role, focusing on acquiring new tenants, managing existing tenant relationships, handling lease administration, and growing occupancy. The manager develops and executes leasing strategies, negotiates agreements, and ensures high occupancy and rental revenue while providing excellent customer service.
Responsibilities
- Develop and execute leasing strategies to maximize occupancy and rental income
- Source, attract, and negotiate with prospective tenants for available commercial and retail spaces
- Build and maintain strong relationships with existing tenants to ensure tenant satisfaction and long-term retention
- Conduct property tours and present available lease spaces to prospective clients
- Prepare, negotiate, and finalize lease agreements in accordance with company policies
- Monitor lease expirations, renewals, and vacancy reports, and implement proactive retention strategies
- Address tenant concerns, requests, and operational issues promptly and professionally
- Coordinate with Property Management, Operations, and Maintenance teams to ensure tenant requirements are met
- Conduct market research and competitor analysis to recommend competitive leasing rates and promotional strategies
- Prepare periodic leasing performance reports, occupancy updates, and management presentations
- Ensure compliance with company policies, lease terms, and applicable laws and regulations
- Build and maintain a strong network with brokers, business owners, and corporate clients to generate leasing opportunities
Requirements
- Bachelor's degree in Business Administration, Marketing, Real Estate Management, Property Management, or any related field
- Minimum of three (3) to five (5) years of managerial experience in commercial or retail leasing
- Proven experience in tenant relationship management, lease space marketing, tenant acquisition, lease negotiations, and lease administration
- Strong knowledge of leasing processes, contracts, and property management principles
- Excellent communication, negotiation, and interpersonal skills
- Strong customer service orientation with the ability to establish and maintain positive tenant relationships
- Results-driven with a proven track record of achieving occupancy and revenue targets
- Highly organized with strong analytical and problem-solving skills
- Proficient in Microsoft Office applications (Excel, Word, PowerPoint)
- Willing to travel to different project sites as required
- Can work under pressure and manage multiple leasing activities simultaneously
Nice to have: