About This Role
This role is for a passionate, hardworking, and caring individual ready to make a meaningful impact at an award-winning apartment community. As a Leasing & Live It Specialist, you will be the face of the community, creating standout experiences and meaningful connections for prospective and current residents.
Responsibilities
- Greet prospective residents with warmth and professionalism
- Conduct personalized apartment tours that highlight the lifestyle and value of the community
- Respond to phone, email, and web inquiries promptly and thoroughly
- Convert leads to leases through follow-up, relationship-building, and deep understanding of resident needs
- Complete leasing applications, verifications, and new move-in paperwork accurately
- Contribute to community occupancy and renewal goals
- Coordinate and attend resident events and community engagement initiatives
- Respond to resident questions and concerns with empathy and efficiency
- Promote a clean, welcoming environment by helping maintain office and common areas
- Assist in marketing the property through social media and community outreach
- Stay informed on local market trends and competitor properties
Requirements
- High School or GED equivalent
- One year of customer service experience, sales and/or apartment leasing is preferred but not required
- Valid Driver's License
Nice to have:
- Certified Apartment Leasing Professional Accreditation (CALP)
Benefits
- Monthly leasing and renewal commissions
- Leasing incentive programs
- Career Path Program
- Free Dental Insurance
- Comprehensive and Affordable Plans for Medical and Vision Coverage
- Health and Wellness Incentives
- 401k Retirement Match Program
- Paid Time Off, including your birthday
- Paid Sick Time Off
- Pet Insurance Plans
- Paid Maternity, Paternity, and Adoption Leave Options
- Telehealth - Access to Doctors 24/7/365
- Company Paid Life Insurance
- Retirement Planning
Important Details
- Schedule: Monday-Friday, 9:00 AM-6:00 PM, and Saturdays, 10:00 AM-4:00 PM; one weekday off is provided each week to maintain a 40-hour schedule
- Evening and weekend availability may be required for resident events or based on the unique needs of the community
About the Company
Hawthorne is one of the top 50 largest multifamily management companies in the country, rooted in the Southeast. The company leads with heart and operates with purpose, reflecting a commitment to service, connection, and exceeding expectations.
