Leasing Consultant

About This Role

Leasing consultants who are hardworking and take pride in a job well done will find this role rewarding, as it focuses on delivering exceptional customer service to residents in a residential housing community. The position involves handling all aspects of leasing, marketing, sales, and resident retention.

Responsibilities

• Greet prospective residents and show apartments
• Oversee and process applications and lease renewals
• Conduct marketing surveys and weekly reports
• Assist in the preparation of newsletters, market surveys, and resident activities
• Attend all assigned resident activities
• Handle sales, outreach, prospecting, and lead generation
• Process renewal letters
• Maintain a monthly renewal log and ensure proper billing of all accounts
• Organize and maintain resident files per company procedure
• Monitor service requests
• Ensure callbacks are being completed
• Perform floating duties as assigned
• Prepare incident reports and follow up in accordance with the direction of the Property

Requirements

• 2 years of experience in leasing, sales, and customer service preferred (will train the right person)
• Excellent customer service skills and the ability to develop a rapport with residents and community staff

Nice to have:

• Residential property management experience

Benefits

• Career development opportunities
• Paid training for certifications
• Paid holidays
• Vacation and sick time
• 401k
• Housing discounts
• Medical, dental, and vision benefits
• FSA
• Voluntary benefit programs

Important Details

• Schedule: Full-time hours Monday - Friday, plus some mandatory weekend work as required

About the Company

Beacon Management proudly owns and operates a vast portfolio of 61 residential housing communities across the United States, including Michigan, New York, and Virginia. Their core mission revolves around the joy and contentment of their residents, and they are committed to delivering exceptional customer service.