Leasing Consultant

About This Role

This role involves responding to inquiries from prospective clients, identifying potential renters, and marketing, leasing, and renewing apartment leases in accordance with company standards and Fair Housing guidelines. The Leasing Consultant provides excellent customer service and represents the company in a professional and courteous manner.

Responsibilities

• Ensure the daily marketing, administrative, and financial operation of the property under the direction of the Community Manager
• Maintain a strong understanding of the community and local market competitor's specials and floor plans
• Have comprehensive working knowledge of all aspects of leasing units and documents in accordance with Company standards and Fair Housing guidelines
• Process lease application paperwork for the approval of the Community Manager and prepare new lease contracts
• Inspect all target and/or show units in advance and in preparation of greeting and touring new prospects, including vacant or model units and common/amenity areas of the property
• Inspect pre-leased apartments prior to the move-in date and promptly communicate any concerns to the Service Manager or Community Manager
• Understand, utilize and promote all third-party online leasing programs appropriately
• Ensure timely and accurate logging of all prospect information and notifications into our Property Management software
• Check, respond to and document community and individual emails, voicemails, and text messages
• Stay up to date with all promotion/leasing incentives
• Assist with completing Move Out Vacant Inspection Checklist (MOVIC) accurately and within the specified deadline per Company standards
• Post notices to vacate and other community communication, if applicable
• Assist with daily community inspections to ensure community policies are being followed and addressing, if applicable
• Other duties as assigned

Requirements

• Previous experience in a customer-facing/customer service role
• Demonstrated sales and closing skills
• Excellent organizational and communication skills
• Ability to work with a diverse group of people
• Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law

Important Details

• Schedule: Monday-Friday (may vary depending on business needs)

About the Company

BH Management, LLC is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH manages over 100,000 units and employs over 2,800 people. It has been praised by Fortune Magazine as the Best Workplace for Women, Best Workplace for Millennials, and Best Workplaces for Diversity. BH is passionate about setting the standard in the multifamily industry.