Leasing Consultant

About This Role

This role involves helping future residents find their ideal apartment homes and building relationships with existing residents. The Leasing Consultant provides excellent customer service, assists with the leasing process, and contributes to the overall success and growth of the property.

Responsibilities

• Deliver exceptional customer service to future and current residents, ensuring their needs and concerns are promptly addressed in an appropriate manner
• Conduct property tours, highlighting the features and amenities of the property
• Assist future residents in completing rental applications, collecting required documentation, and guiding them through the lease signing process
• Support marketing initiatives, both online and offline, to attract prospective residents, including managing listings on various rental platforms and social media channels
• Build and maintain strong relationships with current residents, addressing their concerns, resolving issues, and promoting resident engagement and satisfaction
• Stay informed about the local rental market, competitors, and industry trends to provide valuable insights and recommendations
• Handle various administrative tasks, including maintaining accurate resident records, completing leasing paperwork, and managing the leasing office
• Effectively communicate with property management, maintenance, and other staff to ensure operational and resident satisfaction

Requirements

• Previous experience working with people in an upbeat environment
• Ability to work on Saturdays and Sundays based on property need
• Enthusiastic and professional customer service
• Ability to walk the property, show apartments, sit/stand for long periods of time

Nice to have:

• Entrata experience

Benefits

• Generous PTO
• Substantial 401K match

About the Company

Homestead Companies is a fully integrated real estate company specializing in multifamily, student housing, and active 55+ living. Its mission is to provide the best resident life experience possible, and its vision is to continue to grow as developers, builders, and operators, creating a place where the best choose to work, residents choose to live, and investors choose to trust.