About This Role
The Leasing Agent is responsible for generating quality leads for prospective tenants to fill vacancies in residential properties. This role involves performing all related administrative tasks and other duties as assigned by the Regional Manager.
Responsibilities
- Receive and handle inquiries for leasing from prospective customers, providing information on all aspects of properties
- Lease suites with goals in mind to achieve high occupancy rates of the properties
- Determine the needs, living standards, and economic viability of prospect customers
- Present properties and amenities in a positive manner to prospective tenants
- Schedule appointments for showing; present the available apartments in a friendly and knowledgeable fashion
- Represent the company in a professional manner
- Negotiate leasing terms and conditions and gather required information to close deals
- Submit applications to head office and related paperwork as required for approval
- Ensure all paperwork and move-ins are completed properly
- Monitor branding by inspecting properties periodically to ensure proper maintenance, check cleanliness and maintenance of building, and report the condition of all vacant suites available for rent
- Complete vacancy reports, providing a report of the suites shown or to be shown
- Work 40 hours per week, including the first and last day of every month
- Balance time between the field (showing suites etc.) and the office (admin/paperwork)
- Perform other relevant duties as assigned by the Regional Manager
Requirements
- Experience in apartment leasing
- Experience in sales/customer service an asset
- Experience or knowledge of Yardi software will be an asset
- Valid driver's license and reliable vehicle to use at work
- Comfortable in interacting with a variety of people on a daily basis
- Exceptional planning and organization skills
- Strong communicator with the ability to build excellent relationships with customers
- Above average problem solving, negotiation, and conflict resolution skills
- Willing to work on any 5 consecutive days in the week which may include Saturdays or Sundays, month ends and beginning of months
- Able to effectively manage time and resources to ensure deadlines are met
- Successfully complete a security clearance
- Familiarity with the Residential Tenancy Act and building systems an asset
Benefits
- Leasing bonus
- Rent discount
- Company paid dental health and vision care benefits (including family)
