An experienced and motivated Leasing Agent is sought to join the team at a new lease-up community in Plainfield, Crossing 5. This role involves managing leads, assisting customers in finding apartment homes, and ensuring a smooth leasing and move-in process.
Responsibilities
Manage leads and prospects for a territory of communities to assist customers in finding an apartment home that fits their needs
Establish an up-front contract with prospects, build rapport, and provide personalized service for the leasing and touring process while following Fair Housing guidelines
Build knowledge and expertise in knowing all floor plan types, features, and amenities for territory of communities, other J.C. Hart communities, and competitors
Complete the touring process from start to finish for in-person, virtual, and/or self-guided tours
Understand lease terms, pricing systems, specials, availability, and how to provide accurate and timely quotes for all prospective residents, including application links tied to selected apartments
Nurture leads through software systems or preferred communication channels, ensuring prospects understand the application process and questions about the move-in and residency of a community are answered
Provide consistent follow-up to prospective residents to determine a final decision to apply
Participate in a weekly sales meeting to review leasing from the prior week, discuss availability, and develop strategies to fill vacancies
Collect application fees, proof of income, and security deposit(s)
Initiate screening within property management software and make the final screening decision
Confirm lease details, rentable items, pet fees, and other fees or requirements as needed for preparation of the lease agreement
Create the Welcome Home Letter for future residents and make the official introduction to the onsite team
Coordinate and communicate with site teams, fellow Leasing Agents, and other J.C. Hart team members regarding leasing opportunities, referrals, or support needed to help create a leasing and move-in experience that sets J.C. Hart apart from competitors
Consistently walk/inspect the community to make sure that all common areas (interior and exterior) are satisfactory and report to the onsite team any items that need to be addressed
Plan with Resident Experience Teams show units, models, self-guided tour units, or other tour-related set-up for prospect experiences
Assist in community outreach and local networking to promote J.C. Hart communities
Benefits
Paid weekly, every Friday
Health, Dental, Vision, Life, and Disability insurance
Generous Paid Time Off (PTO) plan with opportunities to earn additional PTO
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
401(k) plan with an impressive company match
40% apartment rent discount
Above industry average bonuses including: impact, renewal, satisfaction, holiday, anniversary, and wellness
Paid volunteer time
Paid parental leave
Employee Assistance Program (EAP)
Associate referral bonuses
Paid training and certifications
$3,000 annual tuition reimbursement
Career development opportunities and support
Wellness program that includes free biometric screenings, quarterly challenges, and a health insurance premium reduction program
6 company sponsored social events per year
About the Company
J.C. Hart Company is a family-owned, highly respected multi-family real estate development, construction, and property management organization, known for its one-of-a-kind designs and value added to communities. The company prides itself on being a Best Places to Work, offering a growth-oriented, family-friendly culture guided by core values of Passion, Integrity, Development, Innovation, and Teamwork. J.C. Hart strives to be a Partner and Employer of First Choice.
