Leasing Agent

About This Role

The Leasing Agent is responsible for attracting new residents and retaining current ones for a 455-unit residential community. This role involves active participation in community marketing and social media engagement, conducting tours, and managing leasing documentation, making it suitable for a driven individual with strong sales and customer service skills.

Responsibilities

• Actively support the community’s local and digital presence by participating in social media content creation, engagement, and lead generation
• Capture photos and videos of the community, amenities, resident events, model homes, and lifestyle moments
• Use social media efforts to help drive traffic, generate qualified leads, and create interest in the community
• Respond to comments and inquiries as directed, promoting specials, events, and availability
• Identify content opportunities and collaborate with management and the marketing team on campaigns and brand initiatives
• Appear in or assist with videos, tours, and other digital content that supports leasing goals
• Conduct apartment tours with prospective residents
• Complete leasing agent documents and collect rental deposits
• Ensure the “model” apartments are ready to be shown
• Understand lease terms, specifications, and all community policies
• Apply leasing agent sales and closing techniques
• Maintain knowledge of the current market, pricing, and amenities
• Maintain contact with all apartment locator services and local businesses
• Shop local competitor communities
• Develop full knowledge of application information required, screening processes, and policies regarding rentals
• Conduct out-reach marketing at least once per week
• Develop and maintain an ongoing resident retention program
• Organize all resident and property files
• Handle resident requests and complaints appropriately
• Contribute towards the collection of delinquent rents

Requirements

• A college degree is helpful but not required
• Leasing experience is helpful but not required

Nice to have:

• Knowledge of Real Page/LRO and One-Site

Benefits

• Comprehensive insurance coverage to include Medical, Life, Dental, Vision, Long and Short-Term Disability
• Three weeks’ paid vacation per year
• Industry competitive bonus structure to include move-ins and renewal pool
• Education/Tuition Reimbursement
• 401K Retirement Plan with 4% match
• 30% rent discounted apartment