About This Role
Working to maintain high occupancy rates across scattered apartment buildings, the Leasing Agent handles all leasing activities and transactions. This role involves marketing, conducting property tours, and managing resident relations, suiting a professional with strong negotiation skills and a proactive approach.
Responsibilities
- Handle marketing and leasing for scattered apartment buildings
- Meet leasing prospects, introduce them to the property, and conduct property and suite tours
- Send leasing applications and forms, and convert prospects to residents
- Create online marketing initiatives
- Complete resident renewals (60 days prior)
- Provide outstanding service to residents, vendors, and teammates
- Assist in resolving resident issues
- Respond to lead inquiries daily
- Provide showings to interested leads
- Manage electronic documentation of all lease paperwork
- Communicate with fellow team members in a timely and professional manner
- Update availability through online platforms weekly
- Update make ready and availability reports weekly
- Walk vacant apartments and move-ins weekly
- Check and copy keys for move-ins weekly
- Follow up on pending leases and renewals weekly
- Perform all other duties assigned by Management in relation to the property, residents, and/or customer service
Requirements
- 1-2 years of current apartment leasing, marketing, and resident relations experience
- High School Diploma or GED required
- Some college preferred
- Ability to build rapport with prospects and residents
- Strong negotiation skills
- Proficient level of computer skills, especially with Microsoft Office in Outlook, Word, and Excel
- Excellent written and verbal communication skills
- Excellent interpersonal skills
- Strong organization and priority setting skills
- Ability to interact and communicate effectively, efficiently, and professionally
- Able to offer and receive constructive feedback and meet deadlines and commitments
- Willing and able to assist anyone in need of assistance and/or support in order to get a project/task completed in an accurate and timely fashion
- Excellent follow-through skills and attention to detail
- Strong work ethic
- Sense of humor and good judgment
- Commitment and creativity
Important Details
- Schedule: 9:00 am-5:00 pm, Monday through Friday
About the Company
